We are seeking a highly organized and proactive Office / Sales Administrator to support the day-to-day administrative operations of our office and assist the sales team.
Key Responsibilities:
Office Administration:
Manage general office duties, including answering phones, handling mail, and addressing customer questions regarding products and order status
Maintain filing systems (digital and physical) for company documents and correspondence.
Perform basic math functions to calculate order and shipping costs
Liaise with vendors, customers, and internal departments as needed.
Support the sales team with administrative tasks, including preparing quotes, invoices, and sales reports.
Manage and update database with customer information, sales activity, and follow-ups.
Handle customer inquiries via phone and email, providing timely and accurate information.
Process sales orders, monitor delivery schedules, and follow up on outstanding orders or issues.
Qualifications & Skills:
Proven experience in an administrative or sales support role (Recent Grads Welcomed)
Strong organizational and multitasking skills.
Accurate data entry and basic mathematical skills.
Excellent written and verbal communication abilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
CRM system experience is a plus (e.g., Salesforce, HubSpot).
Ability to work independently and as part of a team.
Customer-focused attitude with a proactive problem-solving approach.
