Front Desk Supervisor

Ready to Run the Show at the Front Desk?

We're not your typical hotel - and this isn't your typical supervisor role.

At Moxy Memphis, we live boldly, play hard, and never take ourselves too seriously. But we DO take our guest experience seriously - and that's where YOU come in.

We're on the hunt for a Front Desk Supervisor who thrives in high-energy environments, knows how to lead with style, and can juggle check-ins, vibes, and team motivation like a boss.

What You'll Do

Lead our front desk crew with confidence, charisma, and accountability

Deliver top-notch, no-fluff service that makes guests say, "Damn, that was easy (and fun)"

Manage daily shift operations, ensuring everything runs smoother than our cocktails

Train, coach, and inspire team members to be the best version of themselves

Step in to resolve guest issues like a total pro - cool, calm, and collected

Keep the lobby energized, the team engaged, and the vibes flowing

Monitor inventory, handle reports, assist with scheduling, and own the details

You're the Perfect Fit If You:

Have 1-2 years of hotel front desk leadership or supervisory experience (bonus points for Marriott knowledge)

Can lead a team with confidence, fairness, and a good dose of fun

Know how to problem-solve without losing your cool

Speak fluent guest: warm, witty, and always on point

Are tech-savvy and organized, with an eye for detail

Thrive in a fast-paced, ever-changing environment

Are ready to set the tone and raise the bar

What's in It for You?

A chance to be part of one of downtown Memphis' coolest hotels

Growth opportunities within a hotel brand that's all about breaking the mold

A supportive team culture that values personality as much as professionalism

Competitive pay, bonuses, employee perks, and discounts across the Marriott portfolio

A front-row seat to the heartbeat of the hotel - no two days are the same

Own the lobby. Lead the team. Create unforgettable first (and lasting) impressions.

Apply today and help us bring the Moxy energy to every check-in, every guest, every shift.

EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corp fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.