Embedded Service Technician II

STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Required

• CT Low Voltage License required, no exceptions. (E-2 or C-5). 

Responsibilities

• Services intrusion, CCTV, and access control security systems. 
• Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order. 
• Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs. 
•  Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational. 
•  May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations. 
•  Presents a professional image both in personal and vehicle appearance.
•  Performs work assignments in a safe manner and within specified cost limits. 
• Promotes, builds, and maintains good customer relations and assists with contract retention. 
•  Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements. 
•  Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested.
  
  

Job Requirements

• High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred. 
• MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV 
  • ProWatch 
  • Genetec
  • AXIS IP Cameras
  • Door Hardware troubleshooting
  • Software House Controllers
  • Schlage wireless locks
  • Automatic doors openers
  • Video
  • Victor/Video Edge Certification
  • Camera Troubleshooting
  • Media Converter Fiber/IP Technology
• Lead Installation, programming, and maintenance of Honeywell ProWatch access control systems
• Configure, troubleshoot, and optimize Genetec Security Center and platforms
• Strong working knowledge of Windows Server and Client environments
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Strong written and verbal communications skills
• Working knowledge IP video and addressing
• Excellent problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic 
• Carry items up to 75 pounds. 
• Ability to work on-call on a rotational basis covering after hours & weekend emergency calls. 
• A valid state driver’s license, without restrictions, is required. 

Securitas Technology offers comprehensive benefits including:

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

______________________________________________________________________________________________________________________________________________________________
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.