Sales Support Coordinator

The Sales Support Coordinator represents Agency (Home Office) by providing comprehensive sales support to its Sales Directors, Brokerage Relationship Managers, Agency Principals and Agents. Coordinates the day-to-day business support functions to help Agencyâ??s distribution partners generate sales. Collaborates with Sales Management and actively participates in the national recruitment of new Agents, Agencies and large Marketing organizations. Gains understanding of the organizational and pay structure and helps coordinate the contracting process to appoint independent Agents to sell Company products. Facilitates the new Agent onboarding process. Conducts Product and Systems Certification and trains Agents on the use of approved sales and marketing materials. Coordinates the processing of new business insurance applications and serves as case coordinator from submission, to premium handling, to issue, to policy delivery. Responsible for professional and quality customer service to policyholders, Agents and Agencyâ??s distribution partners, outside vendors and Home Office personnel. Creates and fosters working relationships with Agents, Field Sales Management and Agency Principals and their support staff.

Required Qualifications: 

• Bachelorâ??s degree is required OR equivalent combination of education and experience.
• Approximately 4 years administrative experience required, preferably in an insurance or financial sales support capacity.  
• Knowledge of insurance department and HIPAA privacy regulations is helpful.  
   

Knowledge, Skills, Abilities and Personal Characteristics:

• Self-motivated and able to operate with minimal supervision.
• Working knowledge of product, benefit coverage and underwriting guidelines for Physicians Mutual.
• Working knowledge of Company policies and procedures and Industry regulations.
• Strong personal computer skills including Internet, Microsoft Word and Excel.
• Strong written and verbal communication skills.
• Ability to work independently in a team environment.
• Ability to establish and maintain effective professional relationships with Sales Management Agents and Home Office personnel.
• Strong interpersonal and organizational skills.
• Ability to work and thrive in a fast paced, deadline-oriented capacity.

About us:

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. Thatâ??s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company and Physicians Life Insurance Company. Physicians Mutual Insurance Company offers reliable dental and supplemental health insurance (and now, pet insurance!). Physicians Life Insurance Company provides important Medicare Supplement and life insurance coverage. The company additionally offers coverage for funeral pre-planning to help meet the growing needs of funeral home owners and the families they serve.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nationâ??s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring weâ??ll be there for our policyowners and our employees far into the future.

But the achievement weâ??re most proud of? We have a 95% customer approval rating â?? a true sign of a company dedicated to embodying its vision.