AKRS Perks:

We are looking for a Mobile Service Technician to join our team at our David City location.

Responsibilities of a Mobile Service Technician:

Work the majority of the time in the field responding to service calls
Coordinate with the service manager to manage the field-based service schedule and customer calls
Clearly communicate with Service Manager, Service Clerk, Sales Representatives, Customers, Field Representatives, DTAC, and other Technicians
Generate additional mobile service business, supporting the growth of the service business through excellent service and support in the field
Perform complex diagnostics and repairs on agricultural equipment including both new and existing Ag Management Solutions (AMS) products on location for customers
Has a strong understanding of how to use Service Advisor, regularly submits well-prepared DTAC Cases, and instructs peers on how to utilize Service Advisor and submit well-prepared DTAC Cases

Requirements of a Mobile Service Technician:

5+ years of experience performing service repairs
Ability to work efficiently and in an organized manner to meet deadlines
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural equipment
Proficient computer skills
High School Diploma & Associates degree or equivalent experience required
Valid driver’s license required and fork lift certification preferred