Sign up menu

Therapist II - Mental Health Crisis Response Team (Iowa)-On Call

Heartland Family Service Council Bluffs, IA

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.


Professionals at this level are experienced and able to work with a minimum of supervision. Educational requirements are very specific. Decision making, problem solving and highly developed interpersonal skills are critical. 

Work Schedule: This is an on call position, evenings and weekends.
Compensation: Weekly stipend is $225 week, and on-call rate is $100 per hour plus mileage.

Essential Duties and Responsibilities

  • Provides crisis intervention and assessment of clients for law enforcement and court systems. Determines client needs and makes recommendations and referrals to appropriate level of care. Assessments are provided on-site where the crisis is occurring.

  • Conducts a crisis focused assessment and documentation to be completed within 24 hours of crisis call.

  • Establishes an intervention plan, with client and law enforcement participation, which specifies immediate treatment needs and follow-up.

  • Maintains relationships with law enforcement agencies, schools and other key community resources, as well as provide referrals to clients.

  • Ability to handle complex cases.

  • Ability to be on-call, Monday through Friday. Hours include availability from 4:30PM to 8:00AM on weekdays and entire day coverage on weekends.   On-call requires answering of crisis phone during the night hours/weekends and ability to respond to situations on-site during those hours within 30 minutes.

  • Is dependable and punctual regarding scheduling and attendance.

  • Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.

  • Maintains clinical record, meeting established standards of timeliness and completeness.

  • Is prompt and accurate in completing all required reports, statistics and other requirements.

  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.

  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.

  • Abides by all specific program and Agency procedures, policies, and requirements.

  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.

  • Performs other program related duties as assigned.


  • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy

  • 2 years or more experience

  • Iowa licensed required- LMHC or LISW required (provisional will be considered)

  • Valid driver’s license/ acceptable driving record

Date Posted May 4, 2024
Date Closes June 3, 2024
Requisition THERA002521
Located In Council bluffs, IA
SOC Category 00-0000.00

Similar Jobs

21 May ( Today )

Detailed Plant Scheduler

21 May ( Today )

Graphic Designer

21 May ( Today )

Facilities Planner II

Charlie Job Questions? Ask Charlie