Family Support Specialist

Our client is seeking a Family Support Specialist to join their growing team. The selected team member will work closely with children and families within their homes or community setting who are at-risk of family separation or in need of reunification; walking side-by-side families and helping them strengthen attachment bonds and change behavior interactions. 

Job Duties

• Assist families to build self-sufficiency through activities such as teaching parenting techniques and nurturing skills, facilitating family bonding, helping families create respectful boundaries, and teaching home economics and care.
• Assigned caseloads are limited to five families, spending an average of four hours per week with a minimum of two weekly contacts.
• Enroll in Wheels of Change and complete FCT (Family Centered Treatment) certification within one year of start date.
• Attends and participates in weekly team supervision meetings where cases are reviewed, and feedback is provided.
• Complete and maintain all program fidelity documents, reports, and assessments in a timely manner reflecting the FCT language.
• Provides intervention to families in crisis situations.
• Provides FCT in-home family treatment, adhering to and ensuring fidelity to the FCT model.
• Ability to prioritize cases for multiple clients.
• Serves as liaison with DHHS, courts, schools and additional providers as needed.
• Complete and maintain all program fidelity documents in a timely manner.
• Completes reports for court and attends when needed.
• Work closely with at-risk youth and their families, utilizing the Family Centered Treatment (FCT) model.
• Conduct individual and family sessions within the community.
• Provide comprehensive case management to support the mental health and overall well-being of clients.
• Collaborate with interdisciplinary teams to ensure coordinated care and support.
• Performs other duties as assigned.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Regular and predictable attendance, and promptness for work.

Education and Experience

• Bachelor’s Degree required.
• At least one year of previous experience specifically working with children and families.
• Must be able to become certified or be actively enrolled in certification training in FCT upon hire.
• Demonstrated understanding of and ability to work with people of diverse backgrounds.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Hybrid work environment (in office and remote).
• Laptop and company-issued cell phone.
• Travel in identified counties is required.
• Ability to work a flexible work schedule, including evenings, weekends or on call as needed for client care, program needs or supervisor request.