Yesterday, we started off our series with why it is important to make sure you adequately take care of those candidates who didn’t get the job. As we mentioned, taking care of candidates is an important part of your employer brand, and that even includes those who didn’t make the cut.
To help point you in the right direction, here are some tips on what to do when a candidate doesn’t get the job. Take a look below:
- Call them. Though it may seem like a daunting task, we really do think you should take the time to give your candidates a call. Nothing is worse than getting a generic letter or email that says you weren’t accepted for the position–especially after going through the whole hiring process.
That being said, you should make your calls within reason. Leave the phone calls for those who were high up in the hiring process, like those who did multiple interviews and obviously spent a lot of time vying for the position. To lessen the load, you may want to consider splitting up the phone calls (but make sure they’re done by someone whom the candidate actually met).
- Let them know as soon as possible. Don’t wait forever to let a candidate know that they didn’t get the job. Since they’ve already waited long enough, it wouldn’t be fair to make them wait any longer just to let them know that they weren’t accepted. Make it a point to get back to candidates quickly. If it’s been over a week since you hired a candidate and the others have to call you back to find out, then it’s fair to say that you missed your chance.
- Be honest. If a candidate asks why they didn’t get accepted, don’t be afraid to tell them the truth. You don’t need to be brutally honest, but giving them a little constructive criticism is a great way to ease the tension and possibly keep in your talent pool, which could come in handy down the road.
Just because a candidate wasn’t up to snuff doesn’t mean they didn’t put in the hard work and effort like the others, so don’t take them for granted. In today’s job market, employers often forget to take candidates who didn’t get the position into consideration—don’t be one of those employers.