Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America, Asia, Europe, South America, Africa and Australia. Werner maintains its global headquarters in Omaha, Nebraska and maintains offices in the United States, Canada, Mexico, China and Australia. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and local van; expedited; temperature-controlled; and flatbed services. Werner's Logistics portfolio includes freight management, truck brokerage, intermodal, and international services. International services are provided through Werner's domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.
As an LTL operations manager at Werner, you will be the point person working with network offices, sales and customer services teams to provide LTL support and solutions. An integral part of this position is maintaining and growing our relationship with current and future carriers while promoting the LTL offerings within our network offices
ESSENTIAL JOB FUNCTIONS:
Assess and develop solutions for TMS and operational process issues
Coordinate process improvement efforts with billing specialist to make processes run most efficiently from front to back
Ensure we are meeting the customers' expectations for communication and timely response
Handle escalated issue resolution from the customer
Marketing current LTL product to network branches
Train branches on how to utilize pricing tools
Communicate and coordinate with the various regional Logistics offices
Communicate with customer daily regarding previous day trailer pick-ups
Develop the most efficient and most cost-effective ways to handle final mile pickups and deliveries
Support the development of our network of final mile carriers
Develop easy traceability of shipment type internally to quantify spend on returns, re-consignments and final miles
Developing regional LTL network
Continue to develop and implement backup solutions
Maintain and continue negotiating rates with LTL carriers
Support implementation and onboarding of new customers
KNOWLEDGE, SKILLS, AND ABILITIES:
Bachelor's degree in Supply Chain/Operations or other related degree at least two years of relevant experience
Experience with directing a team, while promoting a positive culture and enthusiastic work environment
Excited about the opportunity to support a fast-paced and highly competitive sales-oriented business
High level multi-tasking ability with strong organizational skills
"People person," friendly, outgoing, and confident personality is a must
Willingness to work in a team environment, but able to conduct themselves and their work independently
Bachelor's degree preferred or equivalent relevant experience
Two years of logistics experience required
All your information will be kept confidential according to EEO guidelines.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicants age.
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Werner Enterprises is an Equal Opportunity Employer
Notice: On-Site Fitness Center and Cafeteria at the Omaha headquarters location.