Werner Enterprises

Billing Research Specialist

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Located In:  Omaha, NE
Date Posted: 
Requisition:  743999671700248
Occupational Category:  00-0000.00

Company Description

Since 1956, Werner Enterprises mission has been to deliver value through leading edge global supply chain solutions that exceed expectations and promote safety while we remain customer focused and asset-backed.

Job Description

This primary purpose of this position is to manage and maintain rate structures between Werner Enterprises and our customer base. This includes publishing rate structures for new and existing customers through our internal rating engine.

  • Based on knowledge of how freight is executing, service offerings an execution, decide how to enter the rates in our rating engine, customized to every customers rate structure. This function has a direct impact on our financial reporting.
  • Manage customer rate structures via telephone, email and internal systems by confirming proper and accurate pricing based on a geographic region and division. Properly document all communication with key players that involve rate modification for record keeping. 
  • Generate rate pages for Werner Enterprises and Logistics to finalize publication.



  • Bachelor Degree or equivalent experience required
  • Strong organization skills, with the ability to prioritize work load, work independently and in a team environment to achieve depatment goals
  • Strong communication, decision-making, reasoning and problem solving skills
  • Four plus years of customer service experience preferred
  • Two years of transportation experience preferred


Additional Information

As a full-time Werner associate, you are eligible for our Full Benefits Package including: medical, vision, and dental insurance, 401(k) + matching, PTO, and paid holidays!

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicants age.

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Werner Enterprises is an Equal Opportunity Employer

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