We recognize that our employees are the cornerstone of our accomplishments. We pride ourselves on being
people of passion and integrity
who excel and deliver results.
As a growing global manufacturing company, we offer employment opportunities for qualified candidates
in every area of every division around the world. Valmont may have a place for you in one of our manufacturing
plants or business marketing offices in North or South America, Europe, Asia, Australia or Africa.
We provide competitive compensation and benefits, a performance driven work environment and advancement
opportunities. We are committed to providing a safe and healthy work environment for all our employees,
wherever their career with Valmont may take them.
Valmont is an Equal Opportunity/Affirmative Action Employer and we recognize
that diversity brings benefits to the company – ways of thinking and
approaches to decision making that can make us more successful. We value the
differences among individuals and welcome diversity within our workplace. Each
Valmont manager ensures that all applicants and employees are afforded an equal
opportunity in employment. We support and obey laws that prohibit discrimination
everywhere we do business. Our policy prohibits discrimination on any basis
prohibited by law, including race, color, gender, age, religion, national
origin, disability, marital status, sexual orientation, gender identity, or
other characteristics protected under law.
No matter where in the world you live, Valmont products are part of your life. They are making the world
a better place to live - exactly what Valmont has been doing for more than 60 years.
Passion, Integrity, Continuous Improvement and Delivering Results - that
is The Valmont Way
Technical Customer Service Engineer - Temporary (Potiental for Hire)
Located In:Farmington, MN
20805 Eaton Ave Farmington Minnesota 55024-7932
Welcome to Valmont, where a world of opportunity awaits. When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. We want problem solvers who roll up their sleeves to foster progress and innovation for all people. At Valmont, we provide infrastructure, irrigation, tubing and coatings to the world. We strengthen cities. We nourish croplands. We design, manufacture and coat. Our products and services make a difference. Join us, and BUILD YOUR WORLD.
A Brief Summary of This Position:
This is a temporary position with expectation of a 90 day assignment. Permanent employment may be available dependent on employee performance and business needs upon completion of assignment period.This individual contributor position is accountable for support of assigned individuals within the Customer Service Team and a main point of contact on assigned accounts. The position will coordinate and provide comprehensive Customer Service support for assigned areas including: order processing which may include items such as: entering new orders, entering and tracking anchor bolt pre-shipments, entering part shortage requests, requesting Proof of Deliveries, entering production part numbers, determining customer numbers, issuing Invoices, and general filing and E-filing for the Project Administrators. As a member of the Customer Service Team, this role serves as a coordinator on assigned accounts. Coordination takes place between Valmont and our OEM's / representatives and customers in areas of requests for quotations, accepting and processing orders, computing accurate prices, maintaining management directed margins, negotiating price and delivery to obtain orders, handling all quote and order related issues for our customers.
This position reports to the Customer Service Manager/Supervisor and has no direct reports and no indirect reports
Responsible for all order related tasks, including, but not limited to comparison of total purchase order terms to Valmont terms and pricing policy, calculating margins and commissions, order processing, scheduling input, order expediting through all internal departments, order entry into the computer systems, and credit-related functions
Process quotes and orders on a timely basis and monitor flow through various departments, including expediting when required
Meet department cycle time goals for quotes and order processing
Maintain a complete understanding of the quote and order entry systems and any changes that occur
Insure recommended margin levels be met on all quotations
Coordinate and communicate effectively and promptly with internal and external stakeholders
Establish and maintain a reliable working relationship between the factory and the OEM / representative
Evaluate and re-price quotes and orders when changes are made or negotiations take place
Maintain a positive attitude of collaboration and cooperation when partnering with cross-functional departments
Comply with Valmont and departmental policies on warranty, quality, and shortage items
Review job files, chargebacks and issue credits as required
Participate on various teams to drive continuous improvement
Prepare reports and carry out special assignments as requested by the Customer Service Manager
Manage a collection of key accounts and become the backup on others
Perform clerical functions as required
Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):
High school diploma and 4+ years of work/educational experience
Clerical experience and knowledge of Microsoft products
Strong communication and interpersonal skills
Advanced problem solving skills, attention to detail and number/math orientation
Driven, self-starter with excellent organizational skills to manage multiple tasks concurrently and with a high level of accuracy
Demonstrated ability to use independent judgment and discretion
Acceptable prior performance and attendance record
Highly Qualified Candidates Will Also Possess These Qualifications:
Bachelor's degree with emphasis in business, engineering and/or related discipline.
Knowledge of lighting, traffic, communications, or sign structure products or industries is preferred
Experience working in a manufacturing environment or with a manufacturing company in a customer service capacity is preferred
Ability to understand and analyze engineering details, project plans, and specifications
Acceptable attendance and prior work record
Working Environment and Physical Efforts:
Work is typically performed in an office setting. The incumbent is regularly required to sit for extended periods of time, as well as talk and listen on the phone and in personal conversations or meetings. Environment is fast paced and demanding most of the time. No travel requirements for this position. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms while working in the office with various files and forms and while working on the computer. The employee is occasionally required to move about the office. Incumbent must utilize proper ergonomic safeguards such as monitor height and positions, keyboard location and height and proper wrists rests. The employee must occasionally lift and/or move up to 15 pounds in working with large files, binders, and computer equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
This is a temporary position with expectation of a 90 day assignment. Permanent employment may be available dependent on employee performance and business needs upon completion of assignment period.
Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com.
Applications accepted through October 13, 2020
Valmont is an Equal Employment Opportunity/Affirmative Action employer and is
committed to providing reasonable accommodations to individuals with
disabilities in the employment application process.
If you need an accommodation due to a disability to use our online system to
apply for a position at Valmont, call us at 402-963-1166 or send us an email at
PLEASE NOTE: This contact channel is reserved for use by individuals with
disabilities who require special accommodations in order to apply for a posted
position with Valmont. Information received via this contact channel will
be routed to resources that will provide appropriate assistance to these
individuals to ensure that their data is collected and entered into the system.
Making the World a Better Place to Live
Valmont is recognized throughout the world as an industry leader in engineered products and services
for infrastructure and water-conserving agricultural irrigation equipment. We design, manufacture and
sell irrigation equipment; lighting, utility and communications poles, towers and structures; and
fabricated industrial products. We also provide custom coatings services.
Coatings. Valmont is a leading provider of metal coating
services. Our finishes, which include galvanizing, painting and anodizing, protect metal products
around the world from corrosion.
Irrigation. As the pioneering leader and the world's largest
manufacturer of mechanized irrigation equipment, Valmont hopes to feed the world and conserve fresh
Structures. Valmont's quality engineered structures for lighting and traffic, wireless
communication, highway safety and access systems provide safety and order for customers around the
Tubing and Other Industrial Operations. Valmont specializes
in additional industrial operations that include: custom steel tubing for a variety of industries;
forged steel grinding media for the mining industry; electrolytic manganese dioxide for disposable
batteries; and the distribution of industrial fasteners.
Utility. Utility relies on Valmont's substation structures
and steel, spun concrete and hybrid transmission and distribution poles to bring power to customers
in North America and emerging global markets.