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Talent Development Consultant

CenturyLink, Inc Omaha, NE

Job Description

CenturyLink (NYSE:CTL) is a premier network solutions provider and trusted partner to our customers. As part of our recent acquisition of Level 3 Communications, our portfolio has expanded. More customers. More network. More locations. More opportunities for you. With a global presence in 60 countries, service to more than 350 metro areas domestically, and more than 200,000 miles of fiber; CenturyLink is going places.  At CenturyLink, we believe in growth and innovation, for our customers and our employees. Discover how CenturyLink can expand your potential and take your career to new places if you're looking to join a company that celebrates diversity and creativity, with industry-leading benefits and commitment to employee advancement.  We're committed to bringing great talent to our team to help us change the world. One network connection at a time.

Job Summary

Job Description

  • Under limited supervision conducts a variety of training programs supporting processes, products, systems, and/or methodologies.
  • Maintains records of training activities and employee progress.
  • Researches, analyzes, and recommends appropriate training programs.
  • Demonstrates effective facilitation skills.
  • May perform on the job training support activities.
  • Identifies, selects, or adapts training courses, tools and/or training aids to intended audience. 
  • Develops relationship with assigned internal customers to establish ongoing consideration of training effectiveness and efficiency.
  • Evaluates effectiveness of training programs by reviewing team resources; including Level 1 feedback, facilitation observations; etc
  • Coaching sales professionals to improve knowledge and skills
  • Participate on cross functional teams to improve programs, processes, etc. 
  • Support internal initiatives
  • Deliver programs to fulfill client needs
  • Facilitate training on a select number of topics to specified level of the organization



  • Bachelors degree or equivalent education and relevant experience.
  • 2 - 4 years of related experience.
  • Knowledge of the applicable channels business processes, product set,  pricing, ordering and billing systems with basic skills.
  • Demonstrated skills in effectively conducting training in the following forums: one-on-one, classroom or virtual learning utilizing web conferencing tools, Adobe Connect, and other tools.
  • General understanding of how to use effective coaching techniques.
  • Foundational knowledge of how to read analytics reports.
  • Good time management skills and ability to prioritize appropriately.
  • Previous sales experience is preferred


Alternate Location: US-Nebraska-Omaha

Requisition #: 161327

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: HR, Consultant, Consulting, Human Resources, Contract, Service

Job Details

Date Posted November 17, 2019
Date Closes December 17, 2019
Requisition 439929700
Located In Omaha, NE
SOC Category 00-0000.00