Careerlink Login
Back to Search New Search

Senior Inside Relationship Manager

CenturyLink, Inc Apopka, FL

Job Description

CenturyLink (NYSE:CTL) is a premier network solutions provider and trusted partner to our customers. As part of our recent acquisition of Level 3 Communications, our portfolio has expanded. More customers. More network. More locations. More opportunities for you. With a global presence in 60 countries, service to more than 350 metro areas domestically, and more than 200,000 miles of fiber; CenturyLink is going places.  At CenturyLink, we believe in growth and innovation, for our customers and our employees. Discover how CenturyLink can expand your potential and take your career to new places if you're looking to join a company that celebrates diversity and creativity, with industry-leading benefits and commitment to employee advancement.  We're committed to bringing great talent to our team to help us change the world. One network connection at a time.

Job Description


We are in the process of filling open positions for the combined company following CenturyLink's acquisition of Level 3 Communications. All qualified candidates who express interest by submitting an application to an open posting will be considered. However, based on business needs, preference may be given to internal applicants on certain positions. We still welcome, and encourage, all application submissions while we continue our integration process.  Internal applicants are current, active CenturyLink employees, including Level 3 employees who have transitioned to CenturyLink as part of the acquisition.

Location: Apopka, FL

Job Overview:

B2B Inside Sales

  • Responsible for managing an assigned base of customers.
  • Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio.
  • Responsibilities include by are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.
  • Accountable for protecting base revenue and meeting/exceeding average quota.
  • The job functions are not scripted; it requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the companys products/services and often requires additional knowledge of competitors products/services.
  • Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, customer contracts.

Minimum Qualifications:

  • High School diploma, GED or equivalent education and 3 years Business to Business inside/outside sales experience.
  • Prior account management experience with a history of working to retain and grow existing accounts.
  • Strong oral and written communication, analytical, problem solving and closing skills.
  • Proficiency with MS Office (Word, Excel).
  • Successful completion and passage of all applicable employment testing and interview.
  • Successful completion of Inside Sales Professional Assessment.


Preferred Qualifications:

  • 1+ year of Telecommunications sales experience.
  • Associates or Bachelors degree.
  • Demonstrated stable track record of success in Sales.
  • Previous experience calling into customer base.
  • Prior cold calling experience.
  • Previous experience forecasting sales revenue.


Alternate Location: US-Florida-Apopka

Requisition #: 161525

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Orlando

Job Segment: Telecom, Telecommunications, Outside Sales, Manager, Relationship Manager, Technology, Sales, Management, Customer Service

Job Details

Date Posted November 14, 2019
Date Closes December 14, 2019
Requisition 440025000
Located In Apopka, FL
SOC Category 00-0000.00