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Lead Sales Operations Consultant

CenturyLink, Inc Omaha, NE

Job Description

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary

The Lead Sales Operations Consultant works in the Local Government, Medium, and Small Business, is responsible for the Sales Operations processes that support this segment.  The goal is to enable positive customer-centric sales outcomes, and the ideal candidate is motivated to help build a best-in-class environment. It is important that the candidate understand how to collaborate and communicate effectively across levels and departments, providing value-based solutions that address both technical and strategic issues.

Job Description

  • Works with reporting and dashboards, and understands revenue data, sales funnel, and opportunities.
  • Serves as a liaison for the new hire during the on boarding process.
  • Makes recommendations to enhance productivity, sales revenue and collaboration between human resources, operations, sales, marketing, product and finance.
  • Guides others in problem solving.
  • Ensures sales operations policies/practices are reviewed/revised as technology and business conditions change.
  • Develops/delivers training to sales force and other sales-facing tools.
  • Creates very complex reports and account analysis.
  • Performs other duties as needed in support of the sales organization.
  • Proficiency with the Microsoft suite of applications: Project, PowerPoint, Excel and Word.
  • Provides assistance with ad hoc reporting and other team initiatives.



  • Bachelor's degree in Business or related field; or 2 years hands on experience in Telecommunication Sales or Project Management in lieu of degree; or 2 years of other related experience with reporting and analytics.
  • Advanced skills in Microsoft Outlook, Excel, and PowerPoint
  • Works both independently and interactively with others; works collaboratively and supports efforts of team members
  • Ability to handle multiple projects at one time and be very detailed-oriented
  • Must be able to facilitate various meetings and have the ability to state objectives, keep members on task, focus on next steps and determine action plans


  • Track record of success building positive working relationships across the enterprise.
  • Demonstrated ability to work independently to manage time, meet deadlines and develop solutions to business problems.
  • Significant experience working in a matrix environment where cross-functional teams are commonplace and successful project completion involves collaboration and coordination across many departments.
  • Ability to lead by example, develop and implement a strategy and hold associates accountable for performance.
  • Critical thinking and problem-solving skills.
  • Experience in managing projects with end-to-end process and business impact.
  • Proven ability to anticipate work assignments.
  • Demonstrated verbal and written communication skill as well as negotiation, coordination, facilitation, and conflict management skills.
  • Experience with


Bachelors or Equivalent

Alternate Location: US-Florida-Apopka; US-Nebraska-Omaha; US-North Carolina-Charlotte

Requisition #: 180263

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: Telecommunications, Operations Manager, Telecom, Sales Operations, Technology, Operations, Sales