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Plant Technician

CenturyLink, Inc Greenfield, MO

Job Description

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

Job Summary


As a Plant Technician you will be engaged with installing, repairing, testing, and modifying line and station telephone equipment for customers using hand tools, power tools, and computer interfaces. Includes repairs to outside wires and tree trimming, and placing new drops.

Specific responsibilities include, but are not limited to:

  • Installation and repair of telephone and high speed internet services using the equipment and tools provided by the company.
  • Inspect and determine best method to install service at a customer's premise.
  • Troubleshoot cable faults using different test equipment. i.e. TDR, Ohm Meter, Sidekick
  • Work closely with the dispatch center, assignment center, programmers and other such departments to provide the best service to our customers and maintain accurate records.
  • Install, maintain, and troubleshoot subscriber Pairgain devices.
  • Rehab cable in both buried and aerial terminals and replace the terminals when necessary. This will include bonding and grounding, dressing up, and splicing of the cable.
  • Work aloft using climbers, a ladder, or a bucket truck to maintain and install aerial services.
  • Transport, set up, and run portable generators.
  • Locate buried telephone cables.
  • Use computer to get daily workload, check emails, and setup customers' high speed internet services.
  • Assist coworkers when needed to make sure that all daily work activity is completed in a timely manner.
  • Observe all safety rules and regulations.
  • Convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
  • Actively support sales and marketing related activities through the œYou Can Program.
  • Assume all other duties as assigned.


Job bidding and selection will be administered under mutually agreed upon guidelines of the local labor agreement. The closing date for the submission of bids is:


Basic Qualifications:

  • Education: High School Diploma or GED.
  • Experience: One (1) year of current telecommunications industry experience in one or more of the following areas: installation, maintenance, and repair of aerial, buried and underground wire and cable; telephones; High Speed Internet; building wiring; station equipment; or equivalent in education and training.
  • Technical proficiency to perform the specific work requirements of the job in the particular location.
  • Working knowledge of PC's, including basic computer operational tasks.
  • Strong interpersonal communication skills for communicating CenturyLink's products and services to customers.
  • Ability to safely use hooks, ladders, bucket trucks; and to climb poles.
  • Ability to distinguish colors on facilities.
  • Ability to lift heavy objects as required.
  • Ability to work in confined spaces.
  • Ability to work outside in all weather conditions and at various hours of the day/night.
  • Ability to respond to after hour call-outs, work overtime, shift, weekends, and holidays as required.
  • Ability to travel overnight as necessary for business requirements and training.
  • Possession of a valid State driver's license with ability to safely operate company vehicles and equipment, and maintain a safe driving record.
  • Ability to maintain an excellent attendance record.
  • May be required to reside within certain proximity of a reporting location.

Preferred Qualifications

  • Associate's Degree in Electronics/Communications or equivalent work experience.
    CCNT, CCNA, Network+, or A+ Certifications.
  • Training on basic IT and network fundamentals.
  • Experience in Outside Plant functions.
  • Subscriber carrier training.
  • Pole climbing training.
  • Experience or training in how to read and interpret outside and subscriber plant facility records.
  • Internet protocol telephony exposure.
  • Electronics training or experience that demonstrates knowledge of AC/DC theory.
  • Experience with splicing fiber optics.
  • Knowledge of analog and digital transmission.
  • Experience with installation and troubleshooting of high-speed internet services.
  • Proven ability to generate sales opportunities during day-to-day customer contact.

Alternate Location: US-Missouri-Greenfield

Requisition #: 125135

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.


Nearest Major Market: Springfield

Job Segment: Telecom, Telecommunications, Technician, Outside Sales, Consulting, Technology, Sales

Job Details

Date Posted July 3, 2019
Date Closes August 2, 2019
Requisition 388691000
Located In Greenfield, MO
SOC Category 00-0000.00