CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.
Do you have outstanding customer service skills, supervisor or management experience, and like working with computers and problem solving? Then CenturyLink wants to talk.
The Supervisor position will lead a team of associates in providing excellence in customer service and a great customer experience. You will assist your team in working with new and existing CenturyLink customers on resolving issues regarding their internet service. CenturyLink has an extensive training program to help achieve success. This is a full-time staff position (not contract) with outstanding benefits.
Specific Knowledge, Ability, and Skills
141611, Contact Center, Call Center
Alternate Location: US-Nebraska-Omaha
Requisition #: 141611
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Job Segment: Technical Support, Telecom, Manager, Telecommunications, Consulting, Technology, Management
|Date Posted||June 16, 2019|
|Date Closes||July 16, 2019|
|Located In||Omaha, NE|
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