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Analyst II

CenturyLink, Inc Littleton, CO

Job Description

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.


Job Overview:

The Analyst II has responsibility for data, reporting, metrics, and, analytics within a designated business group at CenturyLink. This role will be designing ad hoc and automated reports to provide decision support to help guide the business on short and long term decisions and help drive performance.



  • Uses several techniques to solve complex problems where analysis of situations or data requires a review and analysis of several factors.
  • May lead the implementation of tactical plans in support of strategic initiatives.
  • Receives objectives and determines approach to achieving objectives.
  • Makes decisions but may not have final authority for all aspects of resource commitment. 
  • Works under limited supervision.
  • Accountable for the achievement of operational goals in at least one department or work area.
  • Integrates customer/client needs and concerns with business issues.
  • Serves as an advocate for customer/business partner. 
  • Serves as a liaison on specific projects with other work areas.
  • Create and maintain an expansion of metrics system from current functions to further developed views.
  • Prepare ad-hoc request reporting.
  • Provide analytical support to review sales, order, and back office work.
  • Meet weekly, monthly, and quarterly deadlines for reports and presentations of cultivated analytics for multiples teams within the Consumer organization.
  • Assist back office personnel in resolving implementation issues, billing issues, and compensation issues.
  • Special projects as requested.
  • Produce job aids and process documentation of all reports.
  • Investigating and resolving reporting problems and questions.
  • Proven delivery track record in database utilization & analytics
  • Advanced Skills in database extracts using Access & SQL
  • Requires strong work ethic, ability to work independently and strategically on complex, long-term projects.
  • Strong interpersonal skills are required to help with communication, team support and team effectiveness.


CenturyLink reserves the right to withdraw and repost this position at a higher or lower position within the Analyst job family, based on the qualifications of the applicants.  If the position is reposted, you will be considered for the newly posted position.


Job Requirements:

  • Associate's degree or equivalent education and relevant experience. 
  • 5-7 years related experience.
  • At least one year experience managing complex programs and projects.
  • Proficiency in Access, Word, Excel, & PowerPoint.
  • Excellent analytical and presentation development/delivery skills.
  • Ability to work under multiple deadlines.
  • Ability to balance multiple requests and priorities in a dynamic environment.
  • Ability to communicate both orally and in writing with executives, peers, employees, and vendors.
  • Ability to work independently with little supervision and be able to effectively multi-task in a very fast paced environment
  • Advanced written and oral communication skills
  • Experience interacting with Sales organizations


Preferred Qualifications:

  • Ability to break down complex problems into manageable goals.
  • Experience in analyzing data to support specific business unit needs.
  • Knowledge of telecom industry


Alternate Location: US-Colorado-Littleton

Requisition #: 129555

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Denver

Job Segment: Telecom, Telecommunications, SQL, Consulting, Database, Technology

Job Details

Date Posted May 28, 2019
Date Closes June 27, 2019
Requisition 394157600
Located In Littleton, CO
SOC Category 00-0000.00

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