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Senior Inside Relationship Manager

CenturyLink, Inc Denver, CO

Job Description

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.





Location: Denver, CO


Job Responsibilities:


  • B2B Inside Sales.
  • Responsible for managing an assigned base of customers.
  • Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit and expanding product portfolio.
  • Responsibilities include by are not limited to, identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.
  • Accountable for protecting base revenue and meeting/exceeding average quota.
  • The job functions are not scripted; it requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the companys products/services and often requires additional knowledge of competitors products/services.
  • Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, customer contracts.


Minimum Qualifications:


  • High School diploma, GED or equivalent education and 3 years of related experience.
  • Prior account management experience with a history of working to retain and grow existing accounts.
  • Strong oral and written communication, analytical, problem solving and closing skills.
  • Proficiency with MS Office (Word, Excel).
  • Successful completion and passage of all applicable employment testing and interview.
  • Successful completion of Inside Sales Professional Assessment.


Preferred Qualifications:


  • 1+ year of Telecommunications sales experience.
  • Associates or Bachelors degree.
  • Demonstrated stable track record of success in Sales.
  • Previous experience calling into customer base.
  • Prior cold calling experience.
  • Previous experience forecasting sales revenue.



Alternate Location: US-Colorado-Denver

Requisition #: 129614

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, œprotected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Nearest Major Market: Denver

Job Segment: Telecom, Telecommunications, Consulting, Relationship Manager, Manager, Technology, Customer Service, Management

Job Details

Date Posted April 25, 2019
Date Closes May 25, 2019
Requisition 395939200
Located In Denver, CO
SOC Category 00-0000.00