CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.
The Managed Sr. SOC Analyst's primary function is to provide Managed Security Operations center (SOC) analysis associated with customer monitoring activities using Tenable's Security Center, Log Correlation Engine (LCE) and scanning through the processing and management of incident and request tickets, as they are assigned. Some investigation and threat hunting are also in scope. The responsibilities include monitoring alerts. Receiving and managing escalations from Tier 1 Analysts, customers, and other internal groups, as well as managing the full incident handling lifecycle with customers. The Analyst is expected to contribute to internal documentation and adherence to SLA targets and requirements. The role includes log monitoring and root cause analysis, and interfacing with clients and associates as needed to resolve complex cases. These Analysts are also expected to participate in, and contribute to planning and implementation of strategic and operational projects in efforts to achieve overall MSS goals. Analysts are expected to be able to troubleshoot problems with little oversight, take ownership and work independently as needed to resolve customer issues.
Duties and Responsibilities
Bachelors or Equivalent in Computer Science or Information Systems
Alternate Location: US-Minnesota-Minneapolis; US-Minnesota-St Paul
Requisition #: 192208
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Nearest Major Market: Minneapolis
Job Segment: Operations Manager, Consulting, Cisco, Temporary, Operations, Technology, Contract
|Date Posted||April 23, 2019|
|Date Closes||May 23, 2019|
|Located In||Minneapolis, MN|
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