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Retail Sales Associate

CenturyLink, Inc Omaha, NE
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Job Description

 

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

 

Job Summary

 

At CenturyLink our employees are our most valuable asset; many employees have built successful careers at CenturyLink, growing with us as we have expanded to serve new markets with new technologies. We value the highest ethical standards applied to a positive work environment and seek out people with new perspectives as we acquire talent in careers that will support our continued growth.

 

Sales Associate

 

Joining the CenturyLink Field Sales team is an excellent opportunity for you to work in the competitive technology solutions industry.

 

The CenturyLink Field Sales organization is comprised of our stores, outside sales teams, and our account manager teams all of which work in our local markets in a variety of consumer and small business sales segments. You will have an opportunity to learn our dynamic business and work with field based partners and resources. You will work directly with our customers to provide solutions that improve lives, strengthen businesses, and connect communities by delivering advanced technologies and solutions with honest and personal service.

 

Compensation and Benefits

  • Competitive base pay based on your experience and skills
  • Generous sales incentives
  • Paid training with travel to Denver, CO.
  • Medical, Dental, Vision
  • Life insurance
  • Paid time off & paid holidays
  • Wellness rewards
  • Discounts on CenturyLink and partner products and services
  • 401(k) with company match
  • Tuition reimbursement (after three months of service)
  • Exciting career opportunities and career development

 

As a Sales Associate, you will play a pivotal role in the continued stability and growth of our organization by serving as a front-line ambassador of the CenturyLink brand. Working in a CenturyLink Store, you will guide customers through the purchase decision, installation process, and education of CenturyLink product offerings while providing an exceptional customer experience.

 

Classification

 

Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.
 

Job Description

 

Job Functions

 

  • Ability to perform consultative selling with customers face-to-face, via the phone and at outside events/shows.
  • Ability to work in set location, as well as in other metro area stores upon request.
  • Handling customer inquiries as it relates to CenturyLinks product offerings, pricing, billing, etc.
  • Meeting established sales objectives by selling CenturyLinks consumer and business products and services.
  • Assisting Store Manager in maximizing sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, risk management, and daily operational cost control.
  • Completing operational duties, including paperwork and sales reports as they relate to store opening and closing.
  • Handling customer escalations.
  • Adhering to CenturyLinks store policies and procedures.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand in an enclosed area 100% of your shift while assisting customers.

 

Qualifications

 

Basic Qualifications

 

  • One year of retail sales or customer service experience.
  • Strong communication skills.
  • Ability to work in a team environment.
  • Basic knowledge of Microsoft Office Suites (Word, Excel, PowerPoint, Outlook).
  • Ability to attend a one-week new hire training in Denver, CO. (company paid).

 

Preferred Qualifications

 

  • Telecommunications knowledge.
  • Proven success in a commission sales environment.

Education

Alternate Location: US-Nebraska-Omaha

Requisition #: 196846

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ 

This position is part of a bargaining unit and represented by a union.  Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b)  required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.


Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: Telecom, Telecommunications, Outside Sales, Field Sales, Technology, Sales





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