CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
CenturyLink is seeking upbeat customer service contact center representatives to assist current voice, Prism and high-speed internet customers with service related issues including hardware and software configurations. All contacts are inbound. Combined with your current computer skills, CenturyLink has an extensive technical support training program for you to achieve success.
This is a full-time, contact center position located in downtown Omaha. There are NO PRE-EMPLOYMENT ASSESSMENTS and NO SELLING REQUIREMENTS.
Alternate Location: US-Nebraska-Omaha
Requisition #: 176838
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Job Segment: Technical Support, Technician, Cyber Security, Call Center, Information Technology, Technology, Security, Customer Service
|Date Posted||October 19, 2018|
|Date Closes||November 18, 2018|
|Located In||Omaha, NE|
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