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Medical Lab Client Service Representative

University of Nebraska Medical Center UNMC Omaha, NE
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Medical Lab Client Service Representative


EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE
Requisition Number: Staff_13133
Department Pathology, Microbiology & Immunology 50000521
Business Unit College of Medicine
Reg-Temp Full-Time Regular
Work Schedule Monday-Friday; 1:30 PM-10:00 PM with rotating weekends and holdiays
Remote/Telecommuting No remote/telecommuting opportunity
Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).
Position Details
Posting Category Operations
Working Title Medical Lab Client Service Representative
Job Title Health Care Associate (Para)
Salary Grade HC12H
Appointment Type C2 - REG OFF/SERV HRLY
Salary Range $17.404 - $26.106/hourly
Job Requisition Begin Date 06/13/2024
Application Review Date 06/28/2024
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications

Required Education: High School education or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)

Required Experience 2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment

(Will consider two years post high school education/related experience)
Required License No
If yes, what is the required licensure/certification?
Required Computer Applications: Microsoft Word
Required Other Computer Applications: NA
Required Additional Knowledge, Skills and Abilities:
Skilled in customer service.
Preferred Education: Associate's degree
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting.
Preferred License: No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications: Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications: Sunquest, CoPath, Epic or other patient records software
Preferred Additional Knowledge, Skills and Abilities:
Experience in customer service in healthcare environment. 
Knowledge of medical terminology. 
Ability in PC/data entry. 
Ability to type 50 words per minute
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EEO Statement

EEO Statement

EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex. 

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school education or equivalent?
    • Yes
    • No
  2. * Do you have clinical experience in a healthcare environment?
    • Yes
    • No
  3. * If you do have clinical experience in a healthcare environment, please elaborate (If No, indicate NA).

    (Open Ended Question)

  4. * Are you proficient in Microsoft Word?
    • Yes
    • No
  5. * How did you hear about this position?
    • Careerlink
    • Employee Referral
    • HERC
    • Indeed
    • Job Fair
    • Lincoln Journal Star
    • Linkedin
    • Omaha World Herald
    • UNMC Job Site
    • Facebook
    • NEWorks
    • Handshake
    • Other
  6. * If Other, please specify the source. Otherwise, indicate NA.

    (Open Ended Question)

  7. * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Cover Letter
  2. Resume

Instant Answers
providedProvided by company
Full-time Employee
Date Posted June 13, 2024
Requisition Staff_13133
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 00-0000.00

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