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Patient Outreach Specialist

University of Nebraska Medical Center UNMC Omaha, NE

Patient Outreach Specialist


EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE
Requisition Number: Staff_12978
Department Int Med Infectious Diseases 50000589
Business Unit College of Medicine
Reg-Temp Full-Time Regular
Work Schedule TBD by supervisor and responsibilities
Remote/Telecommuting Hybrid (part-time working on site, part-time working off-site)
Position Summary
The Patient Outreach Specialist will assist with implementation of long-acting antiretroviral medications with a focus on rural areas and provider education. They will outreach of patients with HIV in our service area and help with access to long-acting antiretroviral medications. They will develop and maintain relationships with rural clinics, community partners and speak publicly with community members and at community events about participating in the program. Develop and print digital communications for the ECHO program and share it with clinic staff and participants from rural sites. Assist with scheduling, rescheduling, and maintaining engagement in care and adherence for rural patients enrolled in the program and deliver interventions such as text messaging reminders and patient portal communication. Act as a liaison between patients, the Grand Island clinic, and the UNMC clinic to ensure patients are engaged in care, adhere to injection visits, and connect with providers through telehealth visits. Monitor and update the electronic medical record and the database in REDCap. Monitor enrollment for the program to ensure we are achieving the targeted enrollment and racial and ethnic diversity of participants and work closely with clinic and study staff to evaluate and update recruitment strategies and track enrollment.
Position Details
Posting Category Healthcare
Working Title Patient Outreach Specialist
Job Title Health Care Specialist
Salary Grade HC14S
Appointment Type B1 - REG MGR PROF SALARY
Salary Range $43,400 - $65,100/annual
Job Requisition Begin Date 04/09/2024
Application Review Date 04/16/2024
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications

Required Education: Associate's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider five years related education/experience)
Required Experience 3 years
If any experience is required, please specify what kind of experience:
Experience related to social services, human services, healthcare, laboratory, and/or clinical research

(Will consider five years related education/experience)
Required License No
If yes, what is the required licensure/certification?
Required Computer Applications: Not Applicable
Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:
1. Excellent interpersonal skills. This position will place a premium on effective communication skills. This person will be communicating with physicians, clinical personnel, secretaries, patients and other individuals of varying backgrounds and abilities. The ability to effectively work with others will ultimately determine the success of the person in this position.
2. Ability to work effectively with a health care team dedicated to a common goal of clinical research and patient care.
3. Evidence of self-motivation, creativity, and flexibility in meeting objectives.
4. Ability to analyze situations, recognize problems, search out pertinent facts, and seek advice when needed.
5. Computer proficient.
6. Strong organizational skills and demonstrated attention to detail.
7. Ability to work effectively with department coworkers, research subjects and external customers.
8. Must be able to handle multiple tasks simultaneously, prioritize and problem solve.
Preferred Education: Bachelor's degree or equivalent
If any degree/training is preferred, please specify the type:
Healthcare related field
Preferred Experience:
Preferred License: No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications: Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Preferred Other Computer Applications: EPIC
Preferred Additional Knowledge, Skills and Abilities:
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EEO Statement

EEO Statement

EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex. 

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience related to social services, human services, healthcare, laboratory, and/or clinical research?
    • Yes
    • No
  2. * If you do have experience related to social services, human services, healthcare, laboratory, and/or clinical research, please elaborate (If No, indicate NA).

    (Open Ended Question)

  3. * How did you hear about this position?
    • Careerlink
    • Employee Referral
    • HERC
    • Indeed
    • Job Fair
    • Lincoln Journal Star
    • Linkedin
    • Omaha World Herald
    • UNMC Job Site
    • Facebook
    • NEWorks
    • Handshake
    • Other
  4. * If Other, please specify the source. Otherwise, indicate NA.

    (Open Ended Question)

  5. * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
Instant Answers
providedProvided by company
Full-time Employee
Date Posted May 8, 2024
Requisition Staff_12978
Located In Omaha, NE
Job Type Full-time Employee
SOC Category 00-0000.00

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