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Customer Service Specialist

Streck La Vista, NE

Job Description

Streck is recruiting for a customer support coordinator to join our customer service department. Our customer service team is a collaborative group committed to providing excellent service to our customers in a positive work environment. These professionals are a true resource for our customers, providing knowledgeable service without the use of scripts. In addition to responding to customer inquiries via phone, fax and e-mail, our professional, detail-focused group processes orders and provides support for sales and marketing.

The primary responsibilities include:

  • Regularly provide support to customers and internal departments
  • Provide service via phone and email communications to customers and sales
  • Enter, process and maintain all new and existing orders
  • Provide coverage for the reception desk as needed


Requirements include:

  • Ability and desire to learn Streck’s products
  • General computer knowledge; Microsoft Office including Outlook, Word and Excel preferred
  • Excellent written and verbal communication skills
  • Desire and ability to take initiative and suggest improvements
  • Interpersonal and problem-solving skills
  • Strong attention to detail and accuracy
  • Ability to work both independently and in a team setting
  • High school diploma or equivalent; some college preferred
  • 3-4 years customer service or retail experience



Visit to learn more about Streck and apply for this opportunity.

Streck develops and manufactures products for clinical and research laboratories. Streck’s core technology is cell stabilization, and the pioneering research has led to the development of a number of patented products for use in hematology, immunology and molecular biology.


Streck is located in a state-of-the art facility just minutes from Interstate 80 in the southwest Omaha/LaVista area.  We offer a collaborative environment with career advancement opportunities, competitive pay, comprehensive benefits, work/life balance and corporate wellness focus.

Streck is an Equal Opportunity/Affirmative Action employer and forbids discrimination against any employee or applicant because of race, color, religion, gender (including pregnancy, gender stereotyping and caregiver status), sexual orientation, gender identity, transgender status, national origin, disability, genetic information, citizenship, marital status or status as a covered veteran in accordance with applicable federal, state and local laws.


Job Details

Date Posted March 14, 2018
Date Closes April 16, 2018
Requisition 18-0025
Address 7002 S 109th St
Located In La Vista, NE
Department Customer Service
Job Type Full-time Employee
Experience Level Entry Level (0-2 yrs. experience)
Hours 40 hours hours per week; M-F 8am-5pm
Start Date Immediately
Positions Available 1
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68128
Name Jared McCready

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Profit Sharing
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Credit Union
  • Employee Referral Program
  • Financial Planning
  • Health Club Membership
  • Health Fair
  • Holiday Party
  • Paid Holidays
  • Paid Vacations
  • Sports Teams / Leagues
  • Unpaid Leaves of Absence
  • Wellness Program
  • Merit Increases

This job requires the following skills

  • Phone Receptionist
  • Medical Equipment Sales
  • Cellular Phone / Data Sales

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Profit Sharing
  • Dental
  • And More ...