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Personal Lines Account Administrator

SilverStone Group Omaha, NE

Job Description

SilverStone Group is seeking a talented

Account Administrator to join our growing Personal Lines team!

SilverStone Group is a full-service, resource management organization offering customized services to meet business and private clients' specific needs. We have received the Platinum Well Workplace award from the Wellness Council of America and the Gold award six consecutive times and we’re growing!

SilverStone Group is looking for an outstanding individual who enjoys working in a fast-paced environment to join our Personal Lines team as an Account Administrator. This individual will service new and existing accounts by marketing insurance coverages to enhance existing programs and focus on customer service.

The preferred candidate would have at least one year of experience working with personal lines. If you are adaptable, detail oriented, and customer service focused, this opportunity could be the next step in your career.

Highlight of what you’ll be responsible for:

  • Service new and existing accounts by marketing insurance coverages to enhance existing program, with extensive review of coverage placement.
  • Perform service initiatives in conjunction with producer by following internal procedures to enhance customer experience.
  • Advocate for client through marketing process by following up on expirations with producers and underwriters to renew and obtain best coverage and pricing for clients.
  • Obtain quotes from carriers for new and existing business.
  • Advocate on behalf of the client throughout the claims process.
  • Maintain positive relationship with carriers to assure accurate and timely response.
  • Remain technically competent on insurance coverages and options that are offered by the insurance companies. This includes working towards additional insurance designations and maintaining current designations.
  • Continue to broaden knowledge of the industry with continuing education, learning markets and accessing new ones when necessary for growing a book of business.

If you’re the right person for this opportunity, you will have: 

  • At least one year of experience in the insurance industry preferred.
  • Previous experience in the Personal Lines industry is a real plus.
  • Ability to acquire and maintain state property and casualty insurance license required.
  • Ability to acquire and maintain approved accredited program designation required.


  • At least one years of related experience and/or training; or equivalent combination of education and experience.

What We Offer:

SilverStone Group offers our Associates a comprehensive and competitive benefits package. We want Associates to feel empowered and appreciated in the workplace and have instituted several initiatives to help achieve that goal. We know that highly trained and conscientious Associates are on the front line of client service and we strive to provide Associates with an environment that fosters growth, satisfaction and creativity.


Personal & Family Benefits

  • Paid time off including vacation, sick, holidays and bereavement leave
  • Flexible schedules and ability to work from home
  • Employee Assistance Program
  • Health club subsidy
  • Flexible spending accounts (FSA)


Insurance Benefits

  • Medical, dental and vision
  • Life & accident
  • Disability plans
  • Long-term care
  • Cancer & ICU / CCU Plans


Retirement Benefits SilverStone Group's 401(k) and profit sharing plan is an important part of your total compensation package that will help you build a more financially secure future. The program is designed to allow you to save money for retirement on a pre-tax or a Roth (after-tax) basis. In addition SilverStone Group provides a discretionary employer match.


Education Benefits The insurance industry is constantly changing and it's vital that our Associates stay current on marketplace trends, new products, certifications and professional designations. Our educational assistance program covers 100% of reasonable costs for classes, courses, seminars, etc. (including tuition, materials and eligible fees) that are employment needed certifications and education.


Other Benefits In addition to our core benefits, SilverStone Group also offers the following perks:

  • Dress For Your Day attire
  • Lounge area with free healthy treats every day, including fresh fruit, cereals, yogurt, juice, milk and snack items. All food items are available at no charge to Associates.
  • Wellness Activities Group (WAG) - Offering special incentives, fun events, lunch seminars and other health-promotion activities.
  • Young Professionals group
  • Personal Insurance - Associates may purchase home and auto insurance at special group rates, with payroll deduction available for premium payment
  • Flexible Spending Account for eligible medical and dependent care expenses
  • Ample free parking
  • SilverFlix -- SilverStone Group's own movie lending service. Over 1,000 current and classic film DVDs are available, with new films added each month. Selections may be borrowed for up to one week, at no charge to Associates.


SilverStone Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Details

Date Posted June 12, 2018
Date Closes August 11, 2018
Address 11516 Miracle Hill Drive
Located In Omaha, NE
Job Type Full-time Employee
Positions Available 1
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68154
Name Cyndi Wenninghoff

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Cafeteria / Food
  • Casual Dress
  • Discounts on Employer Merchandise & Services
  • Dry Cleaning / Laundry
  • Employee Referral Program
  • Fitness Classes
  • Flexible Hours
  • Free Parking
  • Health Club Membership
  • Holiday Party
  • Massage Therapy
  • On-the-Job Training
  • Paid Holidays
  • Paid Vacations
  • Remote Access
  • Sick Leave
  • Telecommuting / Work from Home
  • Tuition Reimbursement
  • Unpaid Leaves of Absence
  • Wellness Program
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...