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Phone Representative

Physicians Mutual Omaha, NE

Job Description

PHONE REPRESENTATIVE:  Weekday Schedules & Positive Environment

$15.29/hour guaranteed plus incentives & benefits!

$500 hiring bonus after 90 days of employment!

No nights, weekends, or holidays!

Training class starts October 30.

Physicians Mutual is seeking highly-motivated professionals to educate and offer insurance solutions to prospective customers. Our Phone Representatives work in a no-pressure/consultative sales environment handling calls from TV, radio, and print advertisements.  Our culture thrives on everyone working together to serve our customers.  We've created an environment where people are passionate about their job, their customer, and their company.  Sales or customer service experience along with strong communication skills are preferred, but no insurance experience is required. If you are highly motivated and results oriented, apply today!

*9:30 AM to 6:00 PM (Monday-Thursday) & 8:30 AM to 5:00 PM (Friday)* 

As a Phone Representative, you will:

  • Generate sales leads through inbound and outbound calling programs
  • Educate current and prospective customers on an array of company products
  • Work closely with the Licensed Telesales Agents by transferring leads and prospects for consultative advice and binding coverage
  • Support marketing, retention, and service efforts by following up with interested potential customers
  • Utilize the ACD, Predictive Dialer, and IHP technology to fulfill and service the needs of the customer
  • Handle calls from marketing solicitations, accept transfers of interested prospects from Customer Service, and place outbound calls to generate product interest
  • Do no high-pressure sales
  • Receive paid training with no insurance experience required


Best-Fit Candidates will:

  • Possess a high school diploma or equivalent (required)
  • Have one or more years of sales or customer service experience
  • Be able to relate to customers who have varying degrees of insurance knowledge
  • Possess strong active listening and communication skills
  • Be a quick thinker able to react to customer feedback and provide accurate information
  • Able to use PC and telephone technologies
  • Able to thrive in a high production environment and meet established goals


About Us:

Founded in 1902, Physicians Mutual is headquartered in Omaha, Nebraska employing almost 1,000 Health and Life insurance professionals.  The corporate strategy reflects the deep desire to empower people from all walks of life to enjoy the financial security they deserve.  This customer commitment helps the company maintain a 97% customer satisfaction rating.  The Physician Mutual Companies have nearly $3 billion in assets and consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings.

Job Details

Date Posted October 10, 2017
Date Closes December 9, 2017
Requisition 341629.1
Located In Omaha, NE
SOC Category 00-0000.00