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FC Production Supervisor (Monday-Friday 3-11:30 PM)

Oriental Trading Company, Inc. La Vista, NE

Job Description

As the Fulfillment Center Production Supervisor, you will supervise staff members in all aspects of the order fulfillment process to ensure timely and accurate processing of customer orders.

 Essential Functions:

  • Interacts daily with assigned staff in a supervisory capacity to maintain adequate staffing levels and consistent work flow to ensure all orders are processed accurately, timely and without damage
  • Coaches, trains, develops and counsels employees daily on XP standards and principles to achieve maximum performance and to meet minimum performance, accuracy, and on-standard percentages according to the policies and procedures of XP
  • Timely completion of administrative duties to include; attendance and performance tracking, documentation of employee relations issues, recommendation of disciplinary action, staff scheduling and rotation of job duties
  • Coaches, trains, and develops 3-Deep employees to supervise staff members in all aspects of the order fulfillment process
  • Responsible for the direct supervision and development of up to 50 employees
  • Investigates and completes accident/incident reports. Follows up with injured employees on light duty status to ensure compliance with physician restrictions
  • Completes annual performance evaluations on direct reports and recommends merit recognition
  • Motivates and communicates with associates to ensure specified operational goals are met
  • Works with and safeguards confidential information on a daily basis
  • Closely monitors accuracy/error rates within assigned zone/pack area and addresses at appropriate intervals
  • Occasionally demonstrates proper procedures to assist in maintaining workflow through a zone
  • Communicates frequently with support areas to include Inventory, IT and other FC operations/shifts
  • Ensures compliance of and holds associates accountable for all established procedures
  • Analyzes production reports to identify areas of success and opportunity
  • Works in a performance management environment
  • Promotes an environment that encourages employee engagement
  • Ability to be CPR and first aid certified preferred
  • Actively participate in your development plan and work to improve the engagement of your employees
  • Maintains regular and predictable attendance
  • Abides by all policies and procedures of Oriental Trading Company
  • Must be able to attend face to face meetings on short or little advance notice
  • Work in the Fulfillment Center Department office environment requires in-person collaboration among colleagues and contractors

Here's what you need to  join the fun:

  • Associates degree or equivalent combination of education and experience preferred
  • Minimum of two years supervisory experience in a multi-flow production environment preferred 
  • Minimum of 6 months production experience
  • One year supervisory experience in a multi-flow production environment preferred
  • OTC product knowledge and some familiarity with production processes in order fulfillment is desired
  • General computer experience required (MS Office & AS400 applications preferred)
  • The ability to communicate and understand English in written and verbal form
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Must be able to work with multiple technology platforms
  • Must be able to work independently


To apply in less than ten minutes click the “Apply” button or view a complete list of our current openings at http://www.myotccareer.com


To apply in less than ten minutes, log in to Ultipro. 

  • Click on the “Myself” tab
  • Click on the “My Company” tab
  • Click on “View Opportunities” from this section

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So grab this opportunity and transform the “daily grind” into a thriving career, where fun is all in a day’s work!

Oriental Trading Company, a Berkshire Hathaway Company (http://www.orientaltrading.com), the nation’s leading direct marketer of value-priced novelties, toys and party supplies welcomes talented, motivated people who want to build a meaningful career and Make The World More Fun!


Job Details

Date Posted December 7, 2018
Date Closes December 22, 2018
Requisition FCPRO01686
Located In La vista, NE
SOC Category 00-0000.00