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Secondary School Technology Support

Omaha Public Schools locationOmaha, NE
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475 positions
475 positions
info linkReport a probelm Originally Posted : September 22, 2021


$23.20 / Per Hour
Job Location
Omaha, NE, United States


Location: Benson High Magnet

Reports To: Director of IMS User Support

Work Schedule/FLSA Status: 261 day 12-month / Hourly Non- Exempt

Salary Schedule: Salary Grade 91B

Position Purpose: The Secondary Technology Technician coordinates the deployment, support and repairs of all technology-related devices and peripherals in a building. In addition, the Technician serves as the point of contact for supporting all of the various programs and applications used on/with those devices. The Technician ensures that students and staff are able to use technology in an effective and efficient manner.

Knowledge, Skills, and Abilities:

  • Minimum of an Associate’s Degree in Computer Networking or other related technology field, required.
  • Experience supporting Windows 7 and Windows 10, required
  • Experience supporting Apple MacOS up to 11 and iOS up to 14, required
  • Experience supporting MS Office, internet browsers, printer setup, and instructional software.
  • Minimum of three years of work experience in technology environment, preferred.
  • Networking experience, preferred.
  • Experience troubleshooting wireless networks.
  • Ability to lift 50 lbs.
  • Demonstrated ability to track by location numerous computers, printers, and other hardware.
  • Demonstrated experience in MAC and PC maintenance, identify and troubleshoot network and computer problems.
  • Understand and follow software licensing procedures.
  • Excellent oral and written communication skills.
  • Demonstrated organizational skills, ability to handle multiple projects with strong attention to detail.
  • A valid Nebraska Driver’s license and automobile.
  • Demonstrated abilities and willingness conducive to a continuous quest for quality education.
  • Ability to maintain confidentiality at all times.

Essential Performance Responsibilities:

  • Support assigned schools on a daily rotating schedule
  • Perform system trouble shooting, general computer maintenance, and repairs.
  • Conduct inventory of software and hardware.
  • Maintain and track usage of computer supplies within the buildings.
  • Responsible for the day-to-day management of building network and workstations, continual evaluation of new hardware, upgrade system infrastructure software and maintain a secure computer environment.
  • Establish strong standards of professional ethics when relating to staff, students, parents, administration and the community.

Additional Duties
Performs other related tasks as assigned by supervisor and other central office administrators as designated by the Director of IMS.

Equipment: This position may require the ability to use basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with OPS’s guidelines for equipment use.

Travel: Local travel is required.

Physical and Mental Demands, Work Hazards:

  • Must be able to respond rapidly in emergency situations.
  • Must have organization, time management, communication, and interpersonal skills.
  • Work in school building and central office environments.


  • Contact with personnel within the district and with customers and vendors.
  • Will be working under the direct supervision of the department supervisor in order to complete day to day tasks.
  • Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy.
  • Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
  • Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

Employee Punctuality and Appearance

  • In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
  • Any deviation from assigned hours must have prior approval from the employee’s supervisor or building administrator.
  • All employees are required to report to work dressed in a manner that reflects a positive image of Omaha Public Schools and is appropriate for their position.

Terms of Employment

This position is treated as a full-time non-exempt classified position. The terms of your employment will be governed by applicable state laws regulating employment in a Nebraska public school and Board of Education policies, as those laws and policies may change from time to time. If your position is represented by a collective bargaining representative, then your employment will also be governed by a negotiated agreement between OPS and that collective bargaining representative.

The offer of employment is contingent upon:

  • Obtaining and providing verification of all licenses, certificates, and other requirements for the position (e.g., Paraprofessionals obtaining “Highly Qualified status,” etc.), as identified and maintaining all licenses, certificates, and requirements for your position throughout employment.
  • A background check which demonstrates to OPS that background is acceptable for the position.
  • Verification of U.S. citizenship or legal authorization to work in the United States.
  • Successful completion of a pre-employment drug test (if required for position offered).
  • Successful completion of a tuberculosis skin test (if required for position offered).

Omaha public schools does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), marital status, sexual orientation, disability, age, genetic information, gender identity, gender expression, citizenship status, veteran status, political affiliation or economic status in its programs, activities, employment, and provides equal access to the Boy Scouts and other designated youth groups. The following individual has been designated to handle inquiries regarding the non-discrimination policies: Director for the Office of Equity and Diversity, 3215 Cuming Street, Omaha, NE 68131. (531-299-0307)

The Omaha Public School District is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process please contact the human resources department at 531-299-0240.

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