The owners and the management team genuinely care about every employee. Omaha Steaks creates a fun, festive and enjoyable work environment. Along with the great environment, the department constantly serves free food and gives out regular prizes!
Great opportunity to get your foot in the door for a chance at regular employment.
You can also take advantage of the Omaha Steaks employee discount to receive GREAT discounts on all our products!
Essential job duties include:
Evaluates, determines, authorizes and executes all actions in response to customer inquiries and complaints, i.e., credits, refunds, replacements or cancellations.
Communicates by telephone, written correspondence and e-mail with customer to update and release pended orders and resolve customer problems. Contacts banks, credit card companies, shippers and other departments to correct order errors.
Maintains customer loyalty and provides a high level of service to customers. Utilizes service recovery tools and techniques to win back customer confidence.
Maintains working knowledge of all marketing efforts.
Makes recommendations to department supervisors regarding fraudulent activities, excessive claims or unusual requests. Suggests areas for department and company improvement.
Assists customers in placing orders.
Meets expectations for attendance and punctuality.
This is a temporary position for the holiday season. We have a variety of shifts and classes available.
Military veterans and their spouses are encouraged to apply.