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Temporary Customer Service Specialist

Omaha Steaks Omaha, NE
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Job Description

FUN WAY TO EARN EXTRA CASH!

  • Earn up to $3,500!
  • The owners and the management team genuinely care about every employee. Omaha Steaks creates a fun, festive and enjoyable work environment. Along with the great environment, the department constantly serves free food and gives out regular prizes!
  • Great opportunity to get your foot in the door for a chance at regular employment.
  • You can also take advantage of the Omaha Steaks employee discount to receive GREAT discounts on all our products!

Essential job duties include:

  • Evaluates, determines, authorizes and executes all actions in response to customer inquiries and complaints, i.e., credits, refunds, replacements or cancellations.
  • Communicates by telephone, written correspondence and e-mail with customer to update and release pended orders and resolve customer problems. Contacts banks, credit card companies, shippers and other departments to correct order errors.
  • Maintains customer loyalty and provides a high level of service to customers. Utilizes service recovery tools and techniques to win back customer confidence.
  • Maintains working knowledge of all marketing efforts.
  • Makes recommendations to department supervisors regarding fraudulent activities, excessive claims or unusual requests. Suggests areas for department and company improvement.
  • Assists customers in placing orders.
  • Meets expectations for attendance and punctuality.

Schedule Requirements:

  • This is a temporary position for the holiday season. We have a variety of shifts and classes available.

Special Note:

  • Military veterans and their spouses are encouraged to apply.

Please address inquiries to:

  • jobs@omahasteaks.com

Job Details

Date Posted October 5, 2017
Date Closes November 4, 2017
Requisition 100002516
Located In Omaha, NE
SOC Category 00-0000.00
Location