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Claim Support Technician II

National Indemnity Company Omaha, NE
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Job Description

National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE, National Indemnity Company offers a wide selection of commercial insurance products and has the stability and strength agents and insureds have depended on for decades.

 

The successful candidate will provide direct support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows including, but not limited to:

  • Obtaining new loss information from Insureds and Claimants
  • Preparing correspondence and other documents to Insureds, Claimants and others for review by others
  • Issuing approved payments
  • Correctly identifying and processing incoming mail and documents including new reported losses, suits and other items requiring special attention
  • Creating records of new reported losses in Company mainframe, Claim Information System (CIS) and ImageRight
  • Responding to telephone calls received in Claim Operations Contact Center from Agents, Claimants, Insureds and others

National Indemnity Company offers a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, comprehensive wellness program and many other benefits.

 

Qualifications

  • High School diploma or GED and additional vocational courses
  • 2-3 years related work experience
  • Basic math
  • Ability to type at least 35 words per minute
  • Superior oral and written communication
  • Superior English, grammar, spelling, punctuation and sentence structure
  • Positive and effective customer service
  • Attention to detail and strong proofreading skills
  • Listening

Job Details

Date Posted October 15, 2018
Date Closes November 14, 2018
Located In Omaha, NE
Department Claim Operations
Job Type Full-time Employee
Compensation Hourly Wage, Varies
Shift Custom
SOC Category 43-9041.01 Insurance Claims Clerks
Zipcode 68102

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Continuing Education Program
  • Flexible Hours
  • Health Fair
  • Holiday Party
  • On-the-Job Training
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Wellness Program
  • Workout Facilities

This job requires the following skills

  • Business - Math
  • Data Entry
  • Document Processing
  • Editing and Proofreading
  • Written English
  • Customer Service
  • Insurance Claims Processing - Auto
  • Insurance Claims Processing - Other Lines
  • Excellent Communication

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...
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