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Claim Support Technician I

National Indemnity Company Omaha, NE
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Job Description

National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE, National Indemnity Company offers a wide selection of commercial insurance products and has the stability and strength agents and insureds have depended on for decades.

 

We have an immediate opening for a Claim Support Technician I who will provide support for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows. This includes but not limited to:

  • Preparing form and template correspondence and other documents to Insureds, Claimants, and others
  • Issuing approved payments
  • Correctly identifying and processing incoming mail and documents including new reported losses, suits and other items requiring special attention
  • Creating records of new reported losses in Claim Information System (CIS) and ImageRight
  • Responding to telephone status inquiries from Agents, Claimants, Insureds and others

National Indemnity Company offers a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, comprehensive wellness program and many other benefits.

Qualifications

  • High school diploma or GED and additional vocational courses
  • 1 to 2 years related work experience
  • Basic math
  • Personal computer and related software
  • Basic insurance terms and coverages preferred
  • Type 35 wpm with accuracy
  • Superior oral and written communication
  • Superior English, grammar, spelling, punctuation and sentence structure
  • Positive and effective customer service
  • Attention to detail and strong proofreading skills
  • Listening
  • Maintain Confidentiality
  • Work with careful attention to detail and accuracy

Job Details

Date Posted August 31, 2018
Date Closes September 30, 2018
Located In Omaha, NE
Department Claim Operations
Job Type Full-time Employee
Compensation Hourly Wage, Varies
Shift Custom
SOC Category 43-9041.00 Insurance Claims and Policy Processing Clerks
Zipcode 68102

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Continuing Education Program
  • Flexible Hours
  • Health Fair
  • Holiday Party
  • On-the-Job Training
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Wellness Program
  • Workout Facilities

This job requires the following skills

  • Business - Communication
  • Business - Math
  • Business - Writing
  • Customer Service
  • Data Entry
  • Document Processing
  • Editing and Proofreading
  • Word Processing Fundamentals
  • Written English
  • Microsoft - Excel
At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...
Location