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Claim Specialist I or II

National Indemnity Company Omaha, NE

Job Description

National Indemnity Company is one of the leading property/casualty members of the Berkshire Hathaway group of insurance companies, earning the highest financial strength rating by A.M. Best: A++. Located in Omaha, NE, National Indemnity Company offers a wide selection of commercial insurance products and has the stability and strength agents and insureds have depended on for decades.


We offer a comprehensive benefits package which includes insurance, retirement plan with company match, educational assistance reimbursement paid at 100% up front, comprehensive wellness program and many other benefits.


We have an immediate opening for a Claim Specialist I or II.


Claim Specialist I:

The responsibilities of the Claim Specialist I include investigating and evaluating coverage, liability and loss, and as appropriate recommend denial or negotiate and settle assigned property damage and bodily injury claims, directly or through independent adjusters and within established authority.


Claim Specialist II:

The successful Claim Specialist II candidate will investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and selected bodily injury claims reported under affiliated Companies’ insurance contracts, in accordance with those contracts and applicable law, within documented authority.


Essential Duties and Responsibilities include:

  • Investigate assigned claims reported under insurance contracts provided by affiliated Companies, including identification of information and documents needed to evaluate claims, assignment and direction of independent adjusters and review of public and other records and documents. Contact Insureds, Claimants and others by telephone and correspondence regarding information and documents necessary to evaluate and resolve claims, claim processes and related matters, and resolution alternatives. May engage defense counsel as directed and monitor defense of Insureds in consultation with Unit Manager as necessary.
  • Identify, evaluate and, in consultation with Unit Manager as necessary, analyze and determine respective rights and obligations of Company, Insured, Claimants and others under insurance contracts applicable to assigned claims.
  • Analyze, evaluate and estimate liability of Insureds and loss of Claimants for assigned claims and identify all potential losses to which Companies’ contracts of insurance apply. Identify and report potential fraud to Special Investigation Unit.
  • Establish and timely modify appropriate case reserve reflecting available information regarding assigned claims. Review and approve or disapprove invoices from independent adjusters and others for allocated loss adjustment expenses. Maintain and timely review diary of assigned claims. Negotiate and resolve assigned claims within established authority, or submit authority request and recommend resolution to Unit Manager.
  • Prepare and maintain accurate and timely record of communications with Insureds, Claimants and other third-parties; review, establish and modify appropriate units reflecting potential loss exposures; maintain appropriate Claim File including all required electronic and other records and provide information regarding assigned claims to Unit Manager and others as required.
  • Obtain and maintain all required licenses and certifications; maintain current knowledge of insurance and claim management principles and practices through review of published opinions, trade periodicals and other professional literature and conferences.


Qualifications for Claim Specialist I:

  • Bachelor degree or equivalent
  • 1-2 years related work experience preferred
  • Excellent communication skills
  • Strong analytical ability
  • Basic knowledge of insurance preferred


Qualifications for Claim Specialist II:

  • Bachelor degree or equivalent
  • Interpretation and application of insurance contracts, insurance claim procedures, loss evaluation methods and claim resolution alternatives
  • 2 to 3 years related work experience (5 years related work experience preferred)
  • Property Claim experience preferred
  • Excellent oral and written communication, especially with individuals outside the Company
  • Investigation
  • Evaluation and analysis
  • Negotiation
  • Case management
  • Analyze data, apply knowledge and logic, and draw conclusions
  • Work independently within established authority
  • Maintain strict confidentiality

Job Details

Date Posted November 15, 2017
Date Closes December 15, 2017
Requisition 1969
Address 1314 Douglas Street
Located In Omaha, NE
Work At Omaha World Herald Building
Job Type Full-time Employee
Compensation Salary, Varies, Based on Experience
Experience Level Entry Level (0-2 yrs. experience)
SOC Category 13-1031.01 Claims Examiners, Property and Casualty Insurance
Zipcode 68102-1944

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Cafeteria / Food
  • Continuing Education Program
  • Flexible Hours
  • Health Fair
  • Holiday Party
  • On-the-Job Training
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Tuition Reimbursement
  • Wellness Program
  • Workout Facilities

This job requires the following skills

  • Business - Analysis
  • Business - Communication
  • Business - Math
  • Business - Writing
  • Customer Service
  • Insurance Claims Processing - Auto
  • Insurance Claims Processing - Crop, Hail, Livestock
  • Insurance Claims Processing - Homeowners, Renters, Condo
  • Insurance Claims Processing - Other Lines
  • Insurance Examiner
  • Insurance Investigations
  • Excellent Communications
  • Problem Resolution
  • Strong Work Ethic

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...