Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Please note that this position may require an assessment after completion of the application. Please plan for an additional 20 - 30 minutes to complete this.
Shift:First Shift (United States of America)
M - Th 8:00 am - 1:30pm
Why Nebraska Medicine:
Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out-patients per established protocols. Complete complex scheduling of multiple appointments for one patient's appointment and/or services. Facilitate internal and external referrals, ensuring patient attended appointment and referring provider has received consult notes as appropriate. Responsible for maintaining excellent communications with customers and managing the resolution of patient concerns. Concerns may vary in reason and may be clinical or financial in nature. Serve as a patient advocate and collaborate between departments, external agencies and the patient while building strong relationships to promote customer loyalty while adhering to organizational mission, vision, and values.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
|Date Posted||November 24, 2022|
|Date Closes||December 9, 2022|
|Address||University Health Center Lincoln|
|Located In||Omaha, NE|
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