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Quality Support Coordinator

Nebraska Medicine Omaha, NE

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Please note that this position may require an assessment after completion of the application. Please plan for an additional 20 - 30 minutes to complete this.


First Shift (United States of America)

Quality Support Coordinator

Interested in joining our growing POPULATION HEALTH team?!? We are looking for an innovative, adaptable, self-motivated team player that wants to support care transformation at a world-class health system and community partner. A commitment to leading efforts to improve performance in quality reporting programs and value-based care arrangements is a MUST.

Here is what one of our TEAM MEMBERs said about being part of this team:

"I love working as a Quality Support Coordinator, because I know that the work I do directly impacts our patient outcomes. I enjoy working with multi-disciplinary care teams to empower them with tools, actionable insights and innovation. My work helps provide high value care to our patients."

- current quality support coordinator

As a quality support coordinator, you will coordinate and ensure successful participation in physician-focused national/state/payer-driven and organizational quality programs. Serve as an internal expert in regulations and requirements associated with physician-focused quality programs and lead efforts aimed at improving performance. Facilitate initiatives dedicated to improving data integrity.

Why Nebraska Medicine:

Our shared values reflect who we are and why we're here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.

  • Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
  • Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
  • Forbes Magazine recognizes us in their list of American's top employers and the best employer in Nebraska

***Please include Resume and Cover Letter for Consideration***

Required Qualifications:
* Minimum of five years nursing, allied health, clinical setting, or health information management/coding experience required.
* Prior experience with clinical process improvements required.
* High school education or equivalent required.
* Bachelor's degree in nursing, allied health field, healthcare, health information management, information technology, business related field or equivalent combination of education/experience (One year of education equals one year of experience) required.
* Strong communication, organizational and presentation skills required.
* Proficient with Microsoft Office required.
* Excellent interpersonal and team building skills required.
* Strong project management and presentation skills required.
* Ability to coordinate multiple priorities and issues required.
* Ability to logistically read and comprehend technical and/or functional manuals and instructions required.
* Ability to exercise independent problem-solving skills and manage job priorities in a self-directed manner required.

Preferred Qualifications:
* Prior experience with training program development and delivery preferred.
* Prior experience in the coordination of physician-focused quality programs preferred.
* Prior experience with classroom, online, or one-on-one training program delivery preferred.
* Project management/leadership experience preferred.
* Bachelor's degree in nursing, allied health field, healthcare, health information management, information technology, business related field preferred.
* Training in medical coding practices and principles preferred.
* Training in physician-focused quality programs (i.e., Meaningful Use, PQRS, and NCQA/TJC Patient Centered Medical Homes, MIPS/MSSP or other commercial value based payment programs) preferred.
* Analytical abilities to identify and comprehend opportunities for educational and improvement through observation, data analysis and interpretation preferred.
* Abilities in statistical reporting, medical terminology, ICD10,, CPT and HCPCS Level II coding conventions, Anatomy and Physiology, Reimbursement Methodologies, DRG, preferred.
* Proficient knowledge and ability to employ systems analysis and quality assurance concepts, techniques, industry best practices, tools and standard preferred.
* Strong attention to detail preferred.
* Ability to translate an understanding of computer system capabilities to address user process requirements preferred.
* Analytical skills necessary to apply expertise to problems and/or increase operational efficiency with systems preferred.
* Ability to analyze the functionality of systems and their fit within specifications preferred.
* Expertise in subject matter areas demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation and support of software applications and system preferred.
* Adult education training/presentation skills preferred. Knowledge of operational healthcare hospital/clinic workflows preferred.
* Strong understanding of the organization's policies, procedures, and business operations preferred.
* Ability to effectively adapt to changing curriculum preferred.
* Detailed understanding of workflows and system configuration preferred.
* Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license OR appropriate allied health license in the state of Nebraska only as required in accordance with appropriate degree preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.


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