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Patient Access Sr Associate

Nebraska Medicine Omaha, NE

Job Description

Ensure patients and customers are greeted in a professional, timely and efficient manner and accounts are created accurately and efficiently in order to optimize cash flow for organization while exceeding customer expectations and complying with all state and federal regulations and laws throughout the processes of scheduling confirmation, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting. Coverage for position is required 24 hours a day 7 days a week with needs in various areas of the organization, including the emergency department. Face to face and bedside patient contact required.

Required Qualifications:

  • Minimum of three years customer service experience required.
  • High school education or equivalent required.
  • Ability to work in a proactive self-directed manner required.
  • Multi-tasking and problem solving abilities required.
  • Strong written and verbal communication skills required.
  • Strong communication and organizational skills with aptitude for detail-oriented work required.
  • Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
  • Ability to type 35 wpm with 95% accuracy rating required.
  • Basic Life Support (BLS) within six months of hire or transfer date required.

Preferred Qualifications:

  • Experience in health care, collections, registration, or revenue cycle preferred.
  • Associates degree in business, healthcare or related field preferred.
  • Experience in health care revenue cycle functions including insurance or registration preferred.
  • Experience with Microsoft Office products, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.



Job Details

Date Posted March 18, 2019
Date Closes April 2, 2019
Requisition 13430
Located In Omaha, NE
Work At Nebraska Medical Center
SOC Category 00-0000.00