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DSC Training Specialist - Omaha, NE or Remote

Mutual of Omaha locationOmaha, NE
20 positions

Web Mktg Technology Specialist

Mutual of Omaha locationOmaha, NE
20 positions
info linkReport a probelm Originally Posted : April 02, 2021 | Expires : April 16, 2021


Job Type
Full-time Employee
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Job Location
Omaha, NE, United States


Coordinate and facilitate various types of training sessions. Monitor trainee performance and provide feedback to management in order to support the professional growth of associates. Update knowledge resources and effectively communicate changes to customers in a timely manner. Support assigned DTC product(s) and other systems in order to identify additional training needs and resource updates.


  • Effectively transfer knowledge to learners by successfully facilitating various training programs
    including, but not limited to New Hire training, on-going system and product training, missing money
    training, sales preparation training and occasional ad hoc training classes.
  • Maintain a training environment that is conducive to learning by identifying and appropriately addressing trainee performance, attendance, and behavior issues.
  • Document trainee progress by providing feedback and preparing reports for staff and management. Offer suggested solutions for subsequent action when necessary.
  • Identify training curriculum revisions and appropriately update training tools and staff members. May develop training modules based on predetermined content and goals.
  • Provide accurate and timely maintenance of online knowledge resources. Appropriately communicate changes and facilitate training when needed.
  • Continue to develop knowledge and stay current of all applicable changes in industry laws and regulations.


  • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
  • You are able to work remotely and have access to high-speed internet.
  • Strong oral and written communication skills
  • Well-developed presentation abilities
  • Capacity to provide professional and effective classroom instruction
  • Ability to work in a fast paced environment and demonstrate dependable, quality customer service
  • Effective leadership, coaching and motivational skills
  • Strong attention to detail and organizational methods to ensure deadlines are attained
  • Excellent planning skills, self-initiative, and ability to demonstrate flexibility
  • Aptitude to work well independently and within a team environment
  • PC experience and familiarity with Office products


  • Experience in delivering effective classroom training programs.
  • Knowledge of adult learning methodologies.
  • Experience in a call center and/or a sales environment.
  • Knowledge of company culture, products and processes.


  • A diverse workplace where associates feel a sense of belonging.
  • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.
  • Tuition reimbursement, training and career development.
  • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
  • Flexible spending accounts for healthcare and childcare needs.
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Competitive pay with an opportunity for incentives for all associates.
  • Flexible work schedules with a healthy amount of paid time off.
  • For more information regarding available benefits, please visit our Career Site.
  • Minimum: $21.38 MidPoint: $27.53 Maximum: $33.69
  • Pay commensurate with experience.


Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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Full-time Employee

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