Training Specialist/Sr Training Spec - Omaha or Chattanooga

Omaha, NE

Mutual of Omaha

Job Description

Designs, writes, tests, evaluates, implements, and supports training programs for home office and field personnel.


  • Evaluates existing curriculum; incorporates enhancements and changes as needed.
  • Creates training content in support of changes to business practices, procedures, processes, systems, and/or products.
  • Develops, coordinates and produces training using adult learning principles. Identify appropriate tools to ensure curriculum meets learning objectives and contributes to the overall enhanced performance outcome.
  • Develops effective training using a variety of media, including print and technology-based tools for online or e-learning curriculum. Presents information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, lectures, exams, etc.
  • Participates in special projects involving the development of content for various ad-hoc programs.
  • Assists in change efforts of the operation related to new business practices that have training implications.
  • Consults with management regarding training needs and management development.
  • Develops and maintains effective working relationships in order to facilitate the training function and to provide support where needed. Assists in maintaining vendor relationships.
  • Oversees, develops, implements, updates and maintains training materials, courses and procedures in an accurate and timely manner for internal and external business associates and customers. Revises training processes and related documentation as needed. Develops and implements comprehensive communication and training plans and materials for internal and external business associates and customers.

This job posting is reflective of the Training Specialist essential functions, qualifications, and physical requirements. The Sr Training Specialist level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.


  • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
  • You are able to work remotely and have access to high-speed internet.
  • Strong oral and written communication, interpersonal skills to effectively work as a team and presentation skills.
  • Strong analytical skills, attention to detail, problem-solving and decision making skills.
  • Creativity, diplomacy, sound judgement and initiative.
  • Strong knowledge of administrative systems, applications, and experience in PC based office tools such as Microsoft Office, Lotus Notes, etc.
  • Experience with Web navigation and elearning software.
  • Ability to meet stringent deadlines, to work independently and as part of a team, to guide and train others and to provide excellent customer service.
  • Competent in prioritization, organization and decision making skills


  • Knowledge of insurance product, the insurance industry, related legislation, and business operation procedures and practices.


  • A diverse workplace where associates feel a sense of belonging
  • A organization that feels like a small, close-knit community and has the strength of a Fortune 500 company
  • Tuition reimbursement, training and career development
  • Competitive salary, incentives, 401(k), flexible work schedules and a healthy amount of time off


Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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Mutual of Omaha