Underwriting Support Asst/Sr - Omaha or Chattanooga

Omaha, NE

Mutual of Omaha

Job Description


Mutual of Omaha is HIRING and WE are interested in talking to YOU! Join forces with a company that can amplify your strengths and empower your career. Apply Now!

Supports underwriting, field and internal business partners by gathering, processing, and entering information needed by underwriting staff to determine renewal rates on inforce business.


  • Reviews and verifies the accuracy and completeness of census data; is thorough when performing
    reviews and conscientious about attention to detail to ensure a high quality product to customers.
  • Provides high quality customer service by remaining knowledgeable of current renewal guidelines
    and practices.
  • Meets or exceeds time service, quality and customer expectations as defined by management; ensures timely responses to internal and external customers submitted via phone, email and workflow systems.
  • Communicates effectively with internal business partners; verbal and written communication is clear, concise and professional; uses appropriate grammar and spelling in written correspondence.
  • Uses various databases to document reporting requirements and system generated reports.
  • Accesses various other systems to provide information required by underwriting and maintains all renewal documentation in the case files.

This job posting is reflective of the Underwriting Support Assistant essential functions, qualifications, and physical requirements. The Sr Underwriting Support Assistant level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.


  • Ability to work flexible shifts and maintain regular and predictable attendance with adherence to department expectations. Shows a sense of urgency and is accountable for results.
  • Strong customer service skills with the ability to assess and understand the needs of the customer
  • Strong knowledge/skill/understanding of computer systems such as email, data entry, and Microsoft products, with proficient keyboarding skills.
  • Strong Attention to Detail with effective time management and organizational skills.
  • 5. Demonstrates learning agility in key job functions, takes end to end ownership of assigned work load.
  • Strong written and verbal communication; uses sound judgement
  • Ability to multi task effectively, work under pressure, meet deadline requirements and be flexible to meet changing customer needs
  • Actively participates in the identification, and supports implementation, of process improvements. Provides insights and recommendations of enhancements to processes, training and the quality of service delivery.
  • Ability to demonstrate flexibility in a changing work environment.


  • A diverse workplace where associates feel a sense of belonging
  • A organization that feels like a small, close-knit community and has the strength of a Fortune 500 company
  • Tuition reimbursement, training and career development
  • Competitive salary, incentives, 401(k), flexible work schedules and a healthy amount of time off


Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Apply for this Job
Mutual of Omaha