Service Account Specialists in the Group Policy Services department at Mutual of Omaha contribute to the retention of group premium income through servicing client needs. Performs a variety of complex and sensitive policyowner service functions, while ensuring efficient, effective, and high-quality customer service for the policyholders, brokers, and group office personnel. Employees in this job are required to exercise independent judgment on customer service issues. Service Account Specialists spend 80% or more of their day on the phone with policyholders, brokers, and group offices.
*Training will be a minimum of 6 weeks, Monday - Friday from 8:00 a.m. - 4:30 p.m.
*This job posting is reflective of the Client Representative essential functions, qualifications, and physical requirements. The SR Client Representative level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.
Essential Job Functions:
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7:00 am to 4:30 CST.
For all other inquiries, contact our HR Helpline at 1-800-365-1405, option 4.
Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer, Minorities/Female/Disabled/Veteran
To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
|Date Posted||June 12, 2018|
|Date Closes||June 26, 2018|
|Located In||Omaha, NE|
|Job Type||Full-time Employee|