RN Intake Specialist

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Functions

Work independently to triage calls and coordinate referrals from all MFH service lines, and provides support and coordination of service to new clients as well as to existing clients.

Obtain and verify third-party policy information with the patient and/or referral source.

• Gathers core clinical records necessary for insurance authorization; i.e., current diagnosis, medications and H&P, face-to-face documentation.
• Documents appropriate referral information Supports agency financial and quality goals by completing and submitting required documentation within 24 hours of services provided.

Assesses the needs of clients referred to Home Health Care and Hospice determining appropriate service, department and discipline based on regulatory guidelines and funding.

• Coordinates and facilitates new referrals and re-admissions related to post-facility stays.
• Advises physicians, nurses, social workers, clients and their families on policies regarding admission criteria, and obtains physician orders for initiation of services as required.

Communicate and coordinate with management about a potential client’s clinical condition, those requiring immediate attention, those with unique needs, and those with complex treatment plans.

• Documents doctor’s orders, lab notes, case conference notes and other information into the computer.

Facilitates positive outcomes by providing education regarding client’s role in working toward independence.

• Provides information about Home Health Care and Hospice services to patients, families and referral sources including funding options and community programs.

Triages and responds to calls concerning all Home Health Care and Hospice clients to include intermittent home care, maternal/child, mental health, health services, hospice, pharmacy and IV departments and service lines.

• Effectively communicates/coordinates incoming patient information to the appropriate staff to ensure a customer-focused environment for both internal and external customers.
• Understands integrated delivery systems and communication systems.

Fully engages referral sources by way of marketing and business development.- Coordinate business development and marketing meetings with referral sources.

• Ensure referral sources have marketing items and information to promote MFH HHC and Hospice.
• Responsible for introducing the HHC and Hospice business to new and existing providers and referral sources to strengthen relationships and promote business.

Schedule:

8:00AM - 4:30PM Monday - Friday.

No holidays or weekends required.

Flexible scheduling.

Job Description:

Job Requirements

Education

• RN/LPN licensure required.
• Bachelor's of Science in Nursing (BSN) preferred.

License/Certifications

• Current valid Registered Nurse (RN) or Licensed Practical Nurse (LPN) License, valid compact multistate license to work in Nebraska or Iowa (work state), or a temporary permit while awaiting licensure required.
• Must maintain current driver’s license and auto insurance coverage within the limits specified by MFH’s liability insurance carrier and stated in the MFH employee handbook.
  • Must provide proof of license and insurance upon request and have access to reliable transportation.
  • Must maintain an acceptable driving record as set forth in MFH’s policies and procedures.
• Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

Experience

• Minimum 3 years clinical experience required.
• Home Health Care and/or Hospice experience preferred.

Skills

• Skill communicating verbally and in writing.
• Skill accurately completing work tasks.
• Skill maintaining positive relationships with referral sources.
• Effective professional communication skills, both written and oral.
• Knowledge of the principles and practices of community health, human services and hospice.
• Ability to read and understand information related to area of expertise.
• Ability to present information and respond to questions.
• Ability to solve practical problems and deal with a variety of standards effectively.
• Ability to prioritize work load.
• Ability to predict the logical outcome of choices and to make sound decisions.
• Ability to work independently.

Physical Requirements

Physical

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Kneeling
  • Sitting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Keyboarding/typing
  • Lifting
  • Pulling/Pushing
  • Repetitive Motions
  • Stooping/bending
  • Twisting
• Constantly Performed (67%-100%):
  • Fingering/Touching
  • Grasping
  • Hearing
  • Reaching
  • Seeing/Visual
  • Speaking/talking
  • Standing
  • Walking

Environmental

• May work irregular hours and under stressful conditions.

Job Hazards

• Not Related: - Electrical Shock/Static
• Rare (1-33%): - Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Occasionally (34%-66%)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
  • Hazardous Drugs (exposure risks, personal protective equipment required)
• Frequent (67%-100%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.