Sign up menu

Secretary/Nursing Assistant

Methodist Health System Omaha, NE
  • Purpose of Job
    • Supports patient care delivery by providing clerical services and Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
  • Job Requirements
    • Education
      • High School diploma or General Educational Development (GED) required.
      • Student nurse must have completed first clinical rotation - preferred.
      • Requires successful completion of the 75-hour state approved course for the Nurse Assistant if hired in the assistant position after August 31, 2014.
      • Requires membership in good standing on Nurse Aide registry of the state where position is located if hired after August 31, 2014.

    • Experience
      • Previous caregiver experience preferred.
      • Previous cleaning, food service and/or patient related experience preferred, but not required.
      • One to three months on the job experience to learn hospital procedures and work routines preferred.
      • Orientation and on the job experience will be provided to learn hospital procedures and work routines.

    • License/Certifications
      • Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

    • Skills/Knowledge/Abilities
      • Requires the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.
      • Collects, records, and reports patient needs to the appropriate caregiver.
      • Requires ability to demonstrate critical thinking skills commensurate with job description.
      • Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family, and team members by verbal and written communication.
      • Skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
      • Medical terminology preferred.
      • Ability to type 30 to 40 wpm. with accuracy.
      • Ability to utilize a variety of computer applications, and look at a computer screen 50-80% of the time.
      • Ability to prioritize decision-making.
  • Physical Requirements
    • Weight Demands
      • Medium Work - Exerting up to 50 pounds of force.

    • Physical Activity
      • Occasionally Performed (1%-33%):
        • Climbing
        • Crawling
        • Kneeling
        • Sitting
      • Frequently Performed (34%-66%):
        • Balancing
        • Carrying
        • Crouching
        • Distinguish colors
        • Keyboarding/typing
        • Lifting
        • Pulling/Pushing
        • Repetitive Motions
        • Stooping/bending
        • Twisting
      • Constantly Performed (67%-100%):
        • Fingering/Touching
        • Grasping
        • Hearing
        • Reaching
        • Seeing/Visual
        • Speaking/talking
        • Standing
        • Walking

    • Job Hazards
      • Not Related:
        • Electrical Shock/Static
      • Rare (1-33%):
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc.)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that cause injuries to tissue or thermal or photochemical means) - NICU Only
      • Occasionally (34%-66%):
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Hazardous Drugs (exposure risks, protective personal equipment required)
      • Frequent (67%-100%):
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Biological agents (primary airborne and blood-borne viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
        • Mechanical moving parts/vibrations
  • Essential Job Functions
    • Essential Functions I

      • Promotes positive impression and welcoming environment of the unit through customer service.
        • Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
        • Maintains safe, clean and neat work environment.
        • Has no food at reception area: all drinks must be covered.
        • Promotes quiet environment at the reception desk and in the hallways.
        • Demonstrates good communication style and interpersonal communication skills with patients/families.

      • Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
        • Gives individualized customer service/patient care.
        • Completes age specific competency assessment.
        • Screens visitors according to protocols.

      • Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
        • Responds to patient needs promptly and courteously.
        • Communicates feedback from patients and visitors regarding their hospital experience to the appropriate staff.
        • Maintains a positive attitude while responding to requests in a timely and accurate manner.
        • Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
        • Actively participates in report process.

      • Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
        • Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
        • Performs other duties as delegated/under the direction of the professional staff.
        • Assures coverage of all duties when self or other staff are off the nursing unit.
        • Assists other team members when own work is complete.
        • Appropriately reports incidents.
        • Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
        • Adheres to policies and procedures.

      • Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
        • Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
        • Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
        • Right communication (clear, concise, correct, complete).
        • Right feedback: The Reciprocal Process (timely, specific, checkpoints).

      • Handles all general communication duties for the unit.
        • Answer telephones promptly, courteously and with a smile; identifies self and unit.
        • Maintains and operates call system.
        • Faxes information as required/requested.
        • Makes unit announcements in a professional manner.
        • Contacts caregiver promptly when patients have arrived.
        • Maintains privacy and confidentiality of patients and staff information.

      • Assists with maintenance of electronic medical records.
        • Scans medical documents in a timely and accurate manner.
        • Notifies appropriate consultant, adds to physician patient list, and documents in medical record.

      • Assists in maintaining medical records.
        • Establishes the initial patient chart upon admission.
        • Maintains chart documents according to protocol.
        • Process charts upon dismissal, breaks down chart so available for HIM timely and accurately.
        • Helps prepare records as appropriate for patient transfers.

      • Performs other UNIT SPECIFIC duties as assigned by RN, Core, or Service Leader
        • Participates in mandatory inservices and continuing education programs as required by policies and procedures/external agencies and/or as directed by supervisor.
        • Assists in keeping the environment clean and tidy.
        • Assists with stocking as directed.
        • Maintains, organizes, and stocks office supplies.
        • Maintains, stocks, and organizes nutrition center supplies.

      • Identifies patients appropriately.
        • Asks patient their name and date of birth.
        • Checks patient chart against wristband.

      • Transports patients in a safe and timely manner.
        • Transports patient safely from Pre-Op/PACU to transferred unit with no unexpected incidents.
        • Transports patients to the hospital front door with no unexpected incidents.

    • Essential Functions II

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

      • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

      • Other duties as assigned.
Didn't find your answer? Log in to ask a question!
Date Posted August 10, 2022
Date Closes October 9, 2022
Requisition 25843
Located In Omaha, NE
SOC Category 00-0000.00

Similar Jobs

11 August ( Today )

Family-Centered Services Specialist

11 August ( Today )

Infection Prevention Nurse (Part-Time)

11 August ( Today )

Dr. John & Jean Marshall Wellness Center Supervisor