The Triage Nurse will provide triage telephone service to enhance compliance with the patients plan of care and ensure prompt identification of patients with high-risk conditions. This will be accomplished by sorting and prioritizing patients through assessments, monitoring, recording and reporting changes in their condition. Triage nurses will be involved in every aspect of the patient's health. Precision and accuracy in maintaining detailed assessment and reports is important in relaying information to the doctors or to the patients. Will prepared, assist, and instruct patients for examinations and treatment and inform family members on health care education topics.
Graduate of an accredited school of nursing (RN) required.
Minimum 1 year clinical experience required.
Current American Heart Association Basic Life Support (BLS) certification required.
Current valid Registered Nurse (RN) license, valid compact multistate license to work in Nebraska or Iowa (work state), or a temporary permit while awaiting licensure required.
Knowledge of medical terminology and procedures required.
Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
Skill to effectively manage time and prioritize tasks.
Skill to proficiently type information into the computer to capture or detail information quickly.
Ability to provide caring patient care services when talking with patients and their family members.
Ability to critically listen to questions from patients and information from providers to convey information effectively.
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
Ability to problem solve during several daily activities which includes the ability to be flexible.
Ability to learn and proficiently navigate through computer programs that contain patient information.
Strong verbal communication skills for positive interaction with providers, staff and patients required.
Able to follow written and verbal instructions/directions required.
Medium Work - Exerting up to 50 pounds of force.
Occasionally Performed (1%-33%):
Frequently Performed (34%-66%):
Constantly Performed (67%-100%):
Standing (Floor Only)
Walking (Floor Only)
Sitting (Phone Only)
Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc)
Communicates between provider and patient appropriately.
Conducts patient and family education; evaluates and documents in chart, the patient's understanding of all education.
Coordinates continuation of care through referrals to specialists.
Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
Prepares exam rooms and medical equipment according to provider protocol 95% of the time.
Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
Prepares patient for exam by following provider protocol and company policies 95% of the time.
Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
Obtains provider requested tests, records, and lab work 95% of the time.
Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.
Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
Performs above procedure according to clinic policy and procedures 95% of the time.
Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.