Skill using Microsoft Office, including Word, Excel, and Outlook.
Skill performing 10 key data entry.
Skill with verbal and written communication.
Knowledge of medical terminology.
Knowledge of patient accounting software and payer websites.
Knowledge of Universal Billing (UB) and Healthcare Financing Administration (HCFA) billing formats.
Knowledge of International Classification of Disease (ICD), Current Procedural Terminology (CPT), Revenue Codes, understanding of DRG methodology.
Knowledge of facility contracting rates.
Knowledge of CMS (Center for Medicare and Medicaid Services).
Knowledge of WPS ANSI remark codes.
Ability to maintain confidentiality.
Ability to read and understand payer explanation of benefits (EOB).
Ability to use basic accounting and math principles.
Ability to identify, trend and analyze data.
Ability to learn new software programs.
Ability to organize and prioritize work.
Ability to work independently.
Ability to identify and trend issues to improve or streamline processes.
Ability to maintain a professional demeanor with internal and external contacts.