Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family, and team members by verbal and written communication.
Ability to communicate both orally and in writing, collect and assimilate data, work in an environment with constant interruptions, learn quickly, and adapt to changes.
Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people.
Medical terminology preferred.
Basic knowledge of medical terminology required for this position.
Ability to utilize a variety of computer applications.
Excellent grammar, punctuation, spelling, and presentation layout skills. Knowledge of office procedures and principles of record keeping.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Superior organizational skills.
Exceptional attention to detail and ability to prioritize tasks.
Strong time management skills.
Must be flexible with changing deadlines, priorities, and projects.
Requires the skills in basic mathematics to support collections of payments including addition, subtraction, multiplication, and division.
Requires the ability to work independently and to collect data from patients that is required for entry into the system.
Requires the ability to multitask with strong attention to details of registration process. Requires the ability to relate to patients in a kind, courteous, and helpful manner.