Purpose of Job
- Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
- Helps patients by cleaning and preparing treatment space while ensuring patient safety.
Job Requirements
- Education
  - High School diploma or General Educational Development (GED) preferred.
  - Completion of first clinical rotation as Nursing Assistant preferred.
  - Successful completion of the 75-hour state approved course for Nurse Assistant required if hired into the position after August 31, 2014.
  - Preferred membership in good standing on Nebraska Nurse Aide registry if hired after August 31, 2014.
  - Will consider high school students 16 years or older who have completed the above requirements.
- Experience
  - Previous customer service, cleaning, food service and/or patient related experience preferred.
  - One to three months on the job experience to learn hospital. procedures and work routines preferred.
  - Orientation and on the job experience will be provided to learn hospital procedures and work routines.
  - Previous experience in patient care setting such as hospital, clinic or nursing home preferred.
  - Previous experience with direct patient contact preferred.
- License/Certifications
  - Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
  - Certified Nursing Assistant preferred.
- Skills/Knowledge/Abilities
  - Require the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.
  - Must be able to collect, record, and report patient needs to the appropriate caregiver.
  - Requires ability to demonstrate critical thinking skills commensurate with job description.
  - Participate in mandatory inservices and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor.
Physical Requirements
- Weight Demands
  - Medium Work - Exerting up to 50 pounds of force.
- Physical Activity
  - Occasionally Performed (1%-33%):
    - Climbing
    - Crawling
    - Kneeling
    - Sitting
  - Frequently Performed (34%-66%):
    - Balancing
    - Carrying
    - Crouching
    - Distinguish colors
    - Keyboarding/typing
    - Lifting
    - Pulling/Pushing
    - Repetitive Motions
    - Stooping/bending
    - Twisting
  - Constantly Performed (67%-100%):
    - Fingering/Touching
    - Grasping
    - Hearing
    - Reaching
    - Seeing/Visual
    - Speaking/talking
    - Standing
    - Walking
- Job Hazards
  - Not Related:
    - Electrical Shock/Static
    - Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
  - Rare (1-33%):
    - Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc)
    - Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU only
  - Occasionally (34%-66%):
    - Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
    - Equipment/Machinery/Tools
    - Explosives (pressurized gas)
    - Hazardous Drugs (exposure risks, protective personal equipment required)
  - Frequent (67%-100%):
    - Chemical agents (Toxic, Corrosive, Flammable, Latex)
    - Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
    - Mechanical moving parts/vibrations
Essential Job Functions
- Essential Functions I
  - Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria.
    - Gives individualized customer service/patient care.
    - Completes age specific competency assessment.
  - Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
    - Responds to patient needs promptly and courteously.
    - Obtains feedback from patients and visitors regarding their hospital experience.
    - Communicates patient issues to the appropriate staff.
    - Maintains a positive attitude while responding to requests in a timely and accurate manner.
    - Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
    - Actively participates in report process.
  - Completes clinical activities identified in the patient's plan of care to meet patients' comfort/activity/sleep needs and other clinical patient needs as delegated by professional staff.
    - Reports patient comfort needs to nurse in a timely manner.
    - Assures that skin is clean and dry.
    - Reports any noticed skin changes.
    - Provides personal care and assists with ADL (activities of daily living).
    - Provides assistance with repositioning, turning and chair transfers.
    - Assists as necessary with ambulation.
    - Completes vital signs per patient's plan of care.
    - Weighs patients per patient's plan of care.
    - Reinforce patient education.
    - Provides transportation assistance.
    - Reports any variation from patient's plan of care to professional staff.
    - Attends to patient amenities; e.g., newspaper, mail.
      - Not applicable for Wound Care Clinic.
  - Documents all data collected, in Cerner and/or on worksheets, accurately, completely, and in a timely manner to provide an accurate record of patient activities and response to activities.
    - Documentation is completed in an ongoing basis prior to end of shift.
    - Documentation reflects patient's responses to activities according to patient's plan of care.
    - Documentation reflects care delivered.
  - Provides housekeeping activities to contribute to a safe, efficient, effective and sanitary patient care environment.
    - Completes daily room cleaning according to established procedures for high dusting, vacuuming, mopping hard surface floors, disinfecting vertical surfaces, and spot cleaning vertical surfaces.
    - Keep rooms neat and tidy, free of clutter.
    - Removes trash and soiled linen from room each shift and as needed.
    - Maintains patient environment, such as spills and room temperature, or actively utilizes Integrated Services team to do so properly.
    - Distributes linens to servidors per par levels.
    - Straightens and restocks patient care areas per par levels.
    - Attends to patient amenities; e.g., newspapers, mail, watering plants.
      - Not applicable for Wound Care Clinic.
  - Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
    - Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
      - Not applicable for Wound Care Clinic.
    - Performs other duties as delegated/under the direction of the professional staff.
    - Assures coverage of all duties when self or other staff are off the nursing unit.
      - Not applicable for Wound Care Clinic.
    - Assists other team members when own work is complete.
    - Appropriately reports incidents.
    - Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
  - Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
    - Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
    - Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
    - Right communication (clear, concise, correct, complete).
    - Right feedback: The Reciprocal Process (timely, specific, checkpoints).
  - Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and supplies.
    - Prepares exam rooms and medical equipment according to provider protocol 95% of the time.
    - Rooms are cleaned and prepped in a timely manner.
    - Independently manages all sterilization needs for department by working with sterile processing and ensures all equipment is retuned to the appropriate room/are within acceptable times.
  - Maintains work areas to ensure healthy environment conditions by cleaning and organizing equipment, rooms and work spaces.
    - Organizes and maintains all clinical care stock.
    - Organizes, cleans, and restocks clinical care areas independently.
    - Keeps supplies up to date.
  - Covers the front reception area as directed.
    - Serves as back up office assistant.
    - Answers phone professionally and utilizes message center as appropriate and accurately transcribes messages for providers from patients.
    - Assist with intake, scheduling, and other duties as assigned.
- Essential Functions II
  - Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
  - Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
  - Other duties as assigned.