Accurately assess client needs and strengths.
Develop, update and review client goals and desired outcomes.
Implement counseling modalities in a culturally competent and compassionate manner.
Tailor services to the client, providing the best possible service.
Conduct substance use/abuse assessments and provide written reports (LAP and SAE).
Provide appropriate follow-up for problem resolution and well-being.
Support program satisfaction and outcomes measurement processes by actively encouraging clients to complete surveys.
Refer clients to specialized or long-term care as necessary.
Monitor long-term or ongoing care as needed (e.g. employer referrals-see #4).