- Purpose of Job
- Provide day-to-day management and long-term planning of the patient care area.
- Job Requirements
- Graduate of an accredited school of nursing.
- Bachelors of Science in Nursing (BSN) Degree required.
- Masters of Science in Nursing (MSN) Degree preferred.
- Requires 5 or more years of Emergency Department experience.
- 2 years of leadership experience required.
- Current valid Registered Nurse (RN) license, valid compact multistate license to work in Nebraska or Iowa (work state), or a temporary permit while awaiting licensure required.
- Maintain current American Heart Association Basic Life Support (BLS) certification required.
- Maintain current American Heart Association Advanced Cardiac Life Support (ACLS) certification within 6 months of hire required.
- Satisfactory completion of annual mandatory education requirements required.
- Knowledge of specific clinical/technical area(s).
- Interpersonal relationship skills to interact in a sensitive way in delicate and/or complex situations, to lead teams and to make effective presentations to colleagues and other constituencies.
- Physical Requirements
- Weight Demands
- Medium Light Work - Exerting up to 35 pounds of force.
- Occasionally Performed (1%-33%):
- Frequently Performed (34%-66%):
- Distinguish colors
- Repetitive Motions
- Constantly Performed (67%-100%):
- Not Related:
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Rare (1-33%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Mechanical moving parts/vibrations
- Occasionally (34%-66%):
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Essential Job Functions
Provides appropriate care specific to the age of the customer/patient to ensure understanding and comfort level of treatment as outlined in the Age Specific Criteria.
- Gives individualized customer service/patient care.
- Provides teaching specific to the patient's health care problem.
Standards and Accountability.
- Responsible for completing probationary/annual performance evaluations for all staff members.
- Direct observation of staff performance at regular intervals.
- Addresses areas of concern on an individual basis and at staff meetings.
- Collaboration with physicians and other clinical disciplines as appropriate.
- Monitors staff's practice of Standard Precautions, aseptic and sterile technique, and sharps disposal.
- Is familiar with and ensures nursing protocols, clinical practices, and standards of care are instituted unit specific.
- Use Evidence Based Practice to promote quality outcomes.
- Reports issues/trends to Service Leader/Service Executive.
- Coach staff on the integration of patient safety into daily work (patient identification, write down and read back all phone /verbal orders, do not use abbreviation list, high alert medications, medication reconciliation, patient falls, time out).
- Maintains appropriate staffing for adequate coverage and census variation.
- Posts hours to be filled in conjunction with Service Leader/Service Executive.
- Interviews and hires new staff members in conjunction with the Service Leader/Service Executive.
- Responsible for staff employee relations including disciplinary action and terminations.
- Maintains positive work environment.
- Role model for employees.
- Encourages teamwork among staff and interdisciplinary team.
- Rewards and recognition to promote staff acknowledgement.
Assures that operations are managed efficiently while maintaining quality.
- Assist in establishing and operating within annual area budget.
- Identifies supply and equipment utilization problems and ensures appropriate interventions.
- Audits EMR documentation to ensure staff compliance of standards of care per policy.
- Assists staff clinically and in the core coordinator role when the need arises.
Assures professional development of staff.
- Coordinate with Clinical Nurse Specialist/Staff Development Nurse, and Clinical Nurse Educator for in-services, workshops and other Continuing Education Unit offerings.
- Promote professional development for all staff.
- Facilitate staff meetings.
- Monitors completion of annual reviews, Basic Life Support and RN licensure, and other requirements.
Establishes and maintains a Performance Improvement program which monitors important aspects of care.
- Monitors patient satisfaction surveys and establish action plans as needed.
- Establish and monitor PI initiatives using reports and audit tools.
- Monitors on an ongoing basis environmental safety issues and appropriate interventions taken.
- Provides input into the development and revision of policies and procedures.
- Assures completion of appropriate report form for any risk (e.g., variance report, patient concern report, maintenance request).
- Communicates with appropriate personnel regarding unresolved issues.
- Conducts random interviews with patients and staff.
- Monitors the handling of calls and response times.