- Purpose of Job
- Accountable for the delivery of quality care to patients and families according to the individualized needs of the patient.
- The Nurse Navigator Casual is a professional whose clinical expertise guides patients, families, and their caregivers to informed decision-making; collaborating with a multi-disciplinary team to allow for timely cancer screening, diagnosis, treatment, and increased supportive care across the cancer continuum.
- Job Requirements
- Bachelors of Science in Nursing (BSN) from an accredited school of nursing required.
- Successful completion of annual mandatory education requirements.
- A minimum of 1 year nursing experience required.
- Current valid Registered Nurse (RN) License, valid compact multi-state license, or a temporary permit while awaiting licensure required for work state.
- Basic Life Support (BLS) Certification required.
- Certification(s) in area of specialty preferred.
- Strong interpersonal skills necessary to effectively communicate and interact with patients, family members, hospital personnel, and co-workers.
- Ability to multi-task and prioritize work assignments.
- Ability to learn, retain, and utilize computer skills that are required for department and hospital information system.
- Ability to think critically and problem solve.
- Knowledge of nurse navigator/care management practices, methods and procedures.
- Knowledge of various teaching methods and adult learning styles.
- Physical Requirements
- Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
- Occasionally Performed (1%-33%):
- Frequently Performed (34%-66%):
- Distinguish colors
- Repetitive Motions
- Constantly Performed (67%-100%):
- Not Related:
- Electrical Shock/Static
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Rare (1-33%):
- Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU only
- Occasionally (34%-66%):
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Explosives (pressurized gas)
- Hazardous Drugs (exposure risks, personal protective equipment required)
- Frequent (67%-100%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Mechanical moving parts/vibrations
- Essential Job Functions
- Essential Functions I
Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment as outlined in the Population Specific Criteria.
- Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
Performs an initial and ongoing assessment to determine the patient's needs.
- Includes data from the patient/significant other(s) in the assessment as appropriate.
- Prioritizes data collection according to patient's immediate needs.
Develops/reviews/revises and individualizes the plan of care to address the patient's nursing care needs for optimum patient care outcomes. (Consultation and resources, nurses as teachers.)
- Collaborates with providers and other clinical disciplines as appropriate.
- Provides teaching specific to the patient.
- Care plan reflects continuing care needs and/or referrals.
Implements interventions that are consistent with the established plan of care in a safe and appropriate manner (Professional Models of Care).
- Is familiar with, and follows, nursing protocols and standards of care.
- Uses current knowledge in nursing practice based on standards and research literature.
Performs technical skills competently and independently to assure patient safety (autonomy).
- Able to competently perform technical skills independently.
- Is accountable to learn new skills and equipment within areas' specifications and time frame.
- Demonstrates correct and safe technique in the use of equipment according to specific product information and policy and procedure manuals.
- Follows appropriate procedure for obtaining and returning or cleaning/disposing of equipment and supplies.
Maintains a professional behavior in attitude, demeanor, interactions to achieve organization's mission. (Quality Improvement, Image of Nursing, Interdisciplinary Relationships, Professional Development, community and the healthcare organization.)
- Communicates effectively to solve problems at the personal and unit level.
- Is approachable and professional in working with other health professionals, ancillary staff, patients and family.
- Takes pride in the unit by active participation in restocking and maintaining a clean environment.
- Maintains a professional appearance, behavior, and work environment.
- Maintains competence in area of experience.
- Participates in meetings and/or committees as needed to assist in decisions effecting area/unit or organization.
Initiates action to correct, prevent, and/or minimize risk(s) to the patient, family or staff/employees. (Quality of Care)
- Completes appropriate report form for a risk (e.g., variance/incident report, patient concern report, maintenance request).
- Communicates to appropriate personnel regarding unresolved issues.
- Works within the scope of practice as defined by Nurse Practice Act.
- Observes appropriate precautions when administering hazardous medications or handling excreta form patients who have received hazardous medications.
- Acts professionally responsible for human and other resources.
- Charges accurately for use of supplies and equipment according to policy.
Maintain patient electronic medical record.
- Accurately update patient electronic medical record.
Communicate with patient, families, and referring physicians regarding treatment plan and follow up.
- Timely communication with patients and families regarding treatment plan.
- Evaluates the patient’s capabilities and/or limitations related to treatment plan.
- Schedule appropriate referrals to specialty physicians secondary to treatment plan.
- Administer psychosocial distress screening tool to all oncology patients at necessary appointments.
- Refer patients to any and all appropriate supportive services within Methodist Seabrook Cancer Center and outside of cancer center.
Evaluate patient care to determine response to care/interventions for optimal patient outcome.
- Monitor outcomes and documents patient response to interventions.
- Evaluate patient’s capabilities and/or limitations related to nursing and medical interventions.
- Continually monitors the patient and/or significant other(s) ability to manage care needs after dismissal/discharge.
- Give a complete verbal report to any RN/medical assistant covering for absence from unit/clinic.
- Recognize and address patient and family capabilities and limitations (physical and mental).
Guides patients, families, and their caregivers to informed decision-making by collaborating with a multi-disciplinary team to support optimal patient care across the care continuum.
- Facilitates planning and provides education to patients and families about their individual diagnosis and treatment options.
- Supports and navigates each patient through treatment by reinforcing education and coordinating information and care with a team of physicians and allied healthcare professionals.
- Refers patients to appropriate cancer support programs and resources within the cancer center and community.
- Teaches patients and families about cancer prevention, screening guidelines, diagnosis, treatment options and the importance of early detection.
- Facilitates education and participation in clinical research trials as appropriate.
Reviews, delegates and evaluates appropriate utilization of staff at all levels of practice in accordance with the provision of the state’s Nurse Practice Act and the Professional Standards of Practice.
- Right task (within the scope of practice, according to the job description, based on desired outcome, task routine, non-complex, low risk and predictable outcome).
- Risk person (assess competency by: certification/licensure, job description, skills checklist, demonstrated skill).
- Right communication (clear, concise, correct, complete).
- Right feedback: the Reciprocal Process (asks teammates’ input first, recognize effort, get teammates’ solution to problem, check off points).
Promotes a culture of safety.
- Assures compliance with The Joint Commission National Patient Safety Goals.
- Monitors on an ongoing basis environmental safety issues and appropriate interventions.
- Assures completion and follow-up on Variance Repots and Patient/Family concerns.
- Participates in identification, analysis, reduction and evaluation of risk issues.
- Reports issues/trends to program manager.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.