- Purpose of Job
- Accountable for the delivery of quality care to patients and families according to the individualized needs of the patient.
- The Nurse Navigator is a professional whose clinical expertise guides patients, families and their caregivers toward informed decision-making. The Nurse Navigator collaborates with a multi-disciplinary team to allow for timely cancer screening, diagnosis, treatment and increased supportive care across the cancer continuum.
- Job Requirements
- Bachelors of Science in Nursing (BSN) from an accredited school of nursing required.
- Successful completion of annual mandatory education requirements.
- A minimum of 2 years Nursing experience required.
- Current valid Registered Nurse (RN) License, valid compact multi-state license, or a temporary permit while awaiting licensure required for work state.
- Basic Life Support (BLS) Certification required.
- Certification(s) in area of specialty preferred.
- Certified Breast Care Nurse (CBCN) required within 5 years of hire.
- Strong interpersonal skills necessary to effectively communicate and interact with patients, family members, hospital personnel, and co-workers.
- Ability to multi-task and prioritize work assignments.
- Ability to learn, retain, and utilize computer skills that are required for department and hospital information system.
- Ability to think critically and problem solve.
- Ability to start Intravenous (IV) Medications.
- Physical Requirements
- Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
- Occasionally Performed (1%-33%):
- Frequently Performed (34%-66%):
- Distinguish colors
- Repetitive Motions
- Constantly Performed (67%-100%):
- Not Related:
- Electrical Shock/Static
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Rare (1-33%):
- Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU only
- Occasionally (34%-66%):
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Explosives (pressurized gas)
- Hazardous Drugs (exposure risks, personal protective equipment required)
- Frequent (67%-100%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Mechanical moving parts/vibrations
- Essential Job Functions
- Essential Functions I
Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment as outlined in the Population Specific Criteria.
- Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
Performs an initial and ongoing assessment to determine the patient's needs.
- Includes data from the patient/significant other(s) in the assessment as appropriate.
- Prioritizes data collection according to patient's immediate needs.
Develops/reviews/revises and individualizes the plan of care to address the patient's nursing care needs for optimum patient care outcomes. (Consultation and resources, nurses as teachers.)
- Collaborates with providers and other clinical disciplines as appropriate.
- Provides teaching specific to the patient.
- Care plan reflects continuing care needs and/or referrals.
Implements interventions that are consistent with the established plan of care in a safe and appropriate manner (Professional Models of Care).
- Is familiar with, and follows, nursing protocols and standards of care.
- Uses current knowledge in nursing practice based on standards and research literature.
Performs technical skills competently and independently to assure patient safety (autonomy).
- Able to competently perform technical skills independently.
- Is accountable to learn new skills and equipment within areas' specifications and time frame.
- Demonstrates correct and safe technique in the use of equipment according to specific product information and policy and procedure manuals.
- Follows appropriate procedure for obtaining and returning or cleaning/disposing of equipment and supplies.
Maintains a professional behavior in attitude, demeanor, interactions to achieve organization's mission. (Quality Improvement, Image of Nursing, Interdisciplinary Relationships, Professional Development, community and the healthcare organization.)
- Communicates effectively to solve problems at the personal and unit level.
- Is approachable and professional in working with other health professionals, ancillary staff, patients and family.
- Takes pride in the unit by active participation in restocking and maintaining a clean environment.
- Maintains a professional appearance, behavior, and work environment.
- Maintains competence in area of experience.
- Participates in meetings and/or committees as needed to assist in decisions effecting area/unit or organization.
Initiates action to correct, prevent, and/or minimize risk(s) to the patient, family or staff/employees. (Quality of Care)
- Completes appropriate report form for a risk (e.g., variance/incident report, patient concern report, maintenance request).
- Communicates to appropriate personnel regarding unresolved issues.
- Works within the scope of practice as defined by Nurse Practice Act.
- Acts professionally responsible for human and other resources.
- Charges accurately for use of supplies and equipment according to policy.
Guides patients, families and their caregivers to informed decision-making by collaborating with a multi-disciplinary team to support optimal patient care across the continuum.
- Facilitates planning and provides education to patients and families about their individual diagnosis and treatment options.
- Supports and navigates each patient through treatment by reinforcing education and coordinating information and care with a team of physicians and allied healthcare professionals.
- Participates in treatment planning conferences with physicians, nurses, and allied health care professionals to discuss and determine the best treatment plan for each newly diagnosed patient with cancer.
- Refers patients to appropriate support programs and resources within the center and community.
- Teaches patients and families about prevention, screening guidelines, diagnosis, treatment options and the importance of early detection.
- Facilitates education and participation in clinical research trials as appropriate.
- Assists with the development of an ongoing survivorship plan.
Promotes a Culture of safety by:
- Assures compliance with the Joint Commission National Patient Safety Goals.
- Monitors on an ongoing basis environmental safety issues and appropriate interventions.
- Assures completion and follow-up on Variance reports and patient safety.
- Reports issues/trends to Lead Navigator.
- Participates in identification, analysis and reduction of risk issues.
Essential Functions II
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.
Methodist Health System