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Human Resources Assistant II

Methodist Health System Omaha, NE
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Job Description

  • Purpose of Job
    • Performs Human Resource System customer service; maintenance and processing of human resource, benefit and payroll transactions; analyzes and audits data and information for accuracy.
  • Job Requirements
    • Education
      • High school degree or equivalency required.
      • Demonstrated skills in English, Math and Accounting normally acquired through a high school education or equivalent.
      • Demonstrated advanced computer skills in data entry and Microsoft products acquired through school, other training or experience to operate effectively and efficiently in an office environment.
      • Associates Degree preferred.

    • Experience
      • Minimum four years experience in benefits and/or payroll required.
      • Demonstrated advanced level data processing and benefits/payroll auditing experience required.

    • License/Certifications
      • N/A

    • Skills/Knowledge/Abilities
      • Knowledge of benefits and/or payroll processing required with ability to perform advanced Human Resource system processing.
      • Knowledge of word processing, spreadsheets and data maintenance.
      • Analytical skills including the ability to gather and analyze information skillfully.
      • Problem solving – ability to critically think to identify and resolve problems in a timely manner.
      • Interpersonal Skills—maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
      • Oral communication—strong communication skills, communicates clearly and persuasively in positive or negative situations to communicate policies and deliver high quality customer service.
      • Planning/organizing—uses time efficiently and prioritizes work activities.
      • Quality control—demonstrates accuracy, thoroughness and monitors own work to ensure quality.
      • Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Physical Requirements
    • Weight Demands
      • Light Work - Exerting up to 20 pounds of force.

    • Physical Activity
      • Occasionally Performed (1%-33%):
        • Balancing
        • Climbing
        • Carrying
        • Crawling
        • Crouching
        • Distinguish colors
        • Kneeling
        • Lifting
        • Pulling/Pushing
        • Reaching
        • Standing
        • Stooping/bending
        • Twisting
        • Walking
      • Frequently Performed (34%-66%):
        • Hearing
        • Repetitive Motions
        • Seeing/Visual
        • Speaking/talking
      • Constantly Performed (67%-100%):
        • Fingering/Touching
        • Grasping
        • Keyboarding/typing
        • Sitting

    • Job Hazards
      • Not Related:
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
      • Rare (1-33%):
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Mechanical moving parts/vibrations
      • Note: Safety Officer can assist with identification of job hazards
  • Essential Job Functions
    • Essential Functions I
       

      • Provide outstanding customer service to fellow HR Team members, employees and managers.
        • Always portrays core values in team work, integrity and respect when working with members of the HR Team, employees and managers.
        • Research information and respond to manager and employee inquiries in a timely manner.
        • Communicate clearly and persuasively in positive or negative situations to communicate information, benefits and policies accurately.
        • Understand the role we play in providing a positive impression of HR and the organization, thus, our customer service must be exceptional and the information accurate.
        • Proactive in keeping up to date on policies and procedures and obtaining updated information in a dynamic environment to ensure correct information is communicated.
        • Resource to co-workers and Director with seasonal projects, work overflow, and in the event of staff absence. Provides team with assistance as needed and to assure deadlines are achieved.
        • Develop an outstanding working relationship with customers and team to assure optimal communication and data is represented accurately.
        • Patiently provide assistance and instruction with human resource information and online systems (mhsintranet, forms, Employee and Manager Self Service and Healthcare Source). 
        • Demonstrate professionalism.

      • Responsible for processing employee position, payroll and benefit updates based on effective date and payroll deadlines in the HR/PR system requiring in-depth knowledge of benefits and payroll, advanced data processing, and cognitive thinking skills.
        • Responsible for the accurate maintenance, processing and auditing of employees pay, additional rates and pay, benefits and deductions.
        • Interpret information from Supervisors/Employment and employees regarding changes, analyzes information skillfully, conducts research and follows up if necessary to ensure data provided and/or entered is correct.
        • Efficiently process employee payroll, benefit and demographic changes ensuring compliance with regulatory guidelines and policies as outlines in HR procedures.
        • Advanced knowledge of HR, Benefits and Payroll policies, procedures and processes.
        • Effectively process HR transactions from authorized documentation and/or self service submissions including but not limited to Manager Self Service transactions, Wage Documents, Payroll Adjustment Forms, Employment Agreements, Tuition Assistant and Reimbursement, etc.
        • Ensure all related transactions in relation to an employment change are processed (i.e. benefit eligibility, exemption status).
        • Responsible for the analysis and accurate update of transactions involving multiple position changes.
        • Demonstrate accuracy, thoroughness and monitors own work to ensure quality.
        • Portray planning and organizational skills by using time efficiently and prioritizing work activities.
        • Perform verification of information prior and following system update. Ensures accuracy of data provided.

      • Responsible for performing payroll and benefit audits to ensure accuracy and quality of data.
        • Perform system updates on a timely basis to ensure quality of data.
        • Thoroughly reviews payroll, benefit and system audit reports - research, correct and update inconsistencies and/or produce correspondence as needed to proactively resolve issues.

      • Administers and maintains HR and Benefit programs.
        • Primarily responsible for the administration and oversight of benefit and billing programs which include Cobra, Unemployment, Benefit billing, Assistance and Reimbursement Programs, and Rewards and Recognition.
        • Responsible for the data administration and communication of HR programs such as Assistance and Reimbursement, Agreements, Bonuses, Billing and Cobra, Benefits and eligibility, Enrollments, Termination and Leaves Programs.
        • Competently produces employee correspondence in accordance with regulatory guidelines and procedures in a timely manner.
        • Performs detailed research and resolution with management oversight.

      • Assists with process testing for system upgrades, enhancements and new functionality.

      • Demonstrates planning, organizational and critical thinking skills.
        • Proactively question variances and obtains supervisor and/or specialist assistance when needed.
        • Demonstrate ability to critically think to identify and resolve problems in a timely manner.
        • Research information and respond to manager and employee inquiries.
        • Portray planning and organizational skills by using time efficiently and prioritizing work activities.
        • Appropriately communicate concerns and issues with HRIS staff.

      • Demonstrate Adaptability
        • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Remains open to others' ideas and exhibits willingness to try new things.

    • Essential Functions II
       

      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

      • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

      • Other duties as assigned.








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